What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Fair
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Questionnaire Design/Survey Builder
Templates & Question Library
Customizable Branding
Multi-Media Support
Mobile Support
Role and User Management
Data Analysis and Visualization
Multi-Channel Distribution
Branching and Logic
Collaboration
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Business Value Created
Ease of Customization
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
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SurveyMonkey Enterprise Reviews
Gregorio T.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Aug 2022
Great tool to get data directly from protagonists!
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Easy to implement, run and create your own survey for your employees and clients.
What is your favorite aspect of this product?
simple to use, with a long capacity to create surveys and questionnaires to obtain a wide range of responses from various situations that may arise.
What do you dislike most about this product?
That limit the number of devices that can be used to manage said platform.
What recommendations would you give to someone considering this product?
Great product and bunches of features and easy to implement. Go for it!
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Saves Time
Kimberly W.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2022
A helpful tool for learning what consumers..
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Without personally calling them, I can communicate with every single one of my customers online without our assistance, this enables customers to complete the survey at their leisure. By collecting data through surveys, it is possible to make better business decisions based on that information. As a result of these surveys, we are more productive.
What is your favorite aspect of this product?
The surveys are simple to comprehend, and the system is simple to utilize. Also to my liking, the survey allows for anonymous completion. I have access to survey templates, questions written by subject matter experts, and, of course, I can let Surveymonkey analyze my survey and propose features I may use to improve the quality of the survey's final results. When respondents reply anonymously, I may get in touch with them.
What do you dislike most about this product?
I've been using surveymonkey for a while to find out what my clients think, and throughout that time I have not encountered anything I disliked. The UI can occasionally be a little sluggish, but that's okay—not it's a major deal. Overall, everything went smoothly.
What recommendations would you give to someone considering this product?
Asking the correct questions is all that is required to use SurveyMonkey, which is one of the most efficient basic survey tools accessible. With the aid of this user-friendly platform, you can quickly and easily develop a basic data gathering survey to learn what potential clients may think of your organization... You may quickly and simply spread a straightforward survey with the use of this application.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Efficient Service
Md. Jahirul I.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2022
Fantastic product
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Easy to access
What is your favorite aspect of this product?
All aspects are good
What do you dislike most about this product?
Nothing found
What recommendations would you give to someone considering this product?
Very good to use for business development
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
