What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Fair
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Questionnaire Design/Survey Builder
Templates & Question Library
Customizable Branding
Multi-Media Support
Mobile Support
Role and User Management
Data Analysis and Visualization
Multi-Channel Distribution
Branching and Logic
Collaboration
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Business Value Created
Ease of Customization
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
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SurveyMonkey Enterprise Reviews
Jill G.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Aug 2022
Survey software for companies of all sizes
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
SurveyMonkey was one of the first Web-based survey software apps. I had used 2-3 other survey apps before I used SurveyMonkey, and this was the easiest to use and met my needs. I found that the former Gold Plan was worth the extra cost, as it saved significant time in analyzing survey results.
What is your favorite aspect of this product?
The ability to create surveys on the fly, from scratch or from previously used surveys.
What do you dislike most about this product?
Rising costs.
What recommendations would you give to someone considering this product?
Take advantage of the free trial, if available, so you can see and appreciate the added value of the paid subscriptions.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Effective Service
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2022
Industry Standard
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Elena G.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2022
The best way to collect and analyze survey data
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
There are a few key things that differentiate SurveyMonkey from other similar products. First, SurveyMonkey has a very user-friendly interface that makes it easy to create and distribute surveys. Second, SurveyMonkey offers a wide variety of question types and customization options, which allows users to create surveys that are tailored to their specific needs. Finally, SurveyMonkey provides detailed reports and analytics that can help users understand the results of their surveys.
What is your favorite aspect of this product?
Most of all I appreciate its ease of use. I am able to create surveys very quickly and easily, and I can also share them with others with just a few clicks. Additionally, I like that I can see the results of my surveys in real-time, which helps me to gauge the effectiveness of my questions.
What do you dislike most about this product?
SurveyMonkey can be expensive if users want to use all the features and access all the data. Also, there are not many opportunities to see how your survey compares to others.
What recommendations would you give to someone considering this product?
I think SurveyMonkey is a great product. It is well designed and easy to use. I would recommend it to anyone who is looking to streamline the data collection process.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy