SurveyMonkey Enterprise
8.8 /10

What is SurveyMonkey Enterprise?

SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

SurveyMonkey Enterprise won the following awards in the Survey Software category

Filter By

SurveyMonkey Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SurveyMonkey Enterprise.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SurveyMonkey Enterprise?

2% Negative
9% Neutral
89% Positive

Pros

  • Reliable
  • Efficient Service
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Templates & Question Library

87

Questionnaire Design/Survey Builder

87

Customizable Branding

86

Multi-Media Support

85

Mobile Support

85

Role and User Management

85

Multi-Channel Distribution

85

Data Analysis and Visualization

84

Branching and Logic

84

Collaboration

83

3rd-Party Integrations

82

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Usability and Intuitiveness

86

Quality of Features

85

Vendor Support

85

Business Value Created

84

Ease of Data Integration

84

Breadth of Features

84

Ease of IT Administration

83

Availability and Quality of Training

82

Ease of Customization

82

Product Strategy and Rate of Improvement

79

SurveyMonkey Enterprise Reviews

Kristi J.

  • Role: Finance
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Super productive and adaptable

Likeliness to Recommend

10 /10

What differentiates SurveyMonkey Enterprise from other similar products?

Other platforms are great for creating surveys, but this one transports us to a fantastical realm where we are supplied with cutting-edge surveillance features so we can tailor the respondent experience and cutting-edge analytics to analyze their feedback in real-time. SurveyMonkey tool is extremely easy to use and backed with a wonderful user experience.

What is your favorite aspect of this product?

With the help of SurveyMonkey, we may create, send, and analyze surveys in a manner that is far too speedy and creative for simple field-picking operations. We can use the application on mobile to send surveys and view survey results in thanks to its amazing mobile functionality. SurveyMonkey helps us reduce data skew and complete work quickly by leveraging topic, pages, chunk, and order variety.

What do you dislike most about this product?

At first, we simply thought that we had made a poor choice because it always provided the exact opposite of what we needed and we weren't aware of how to accomplish it more effectively. It took some time before we came to the conclusion that perhaps the dilemma is connected to the goals we have, the statistics we actively sought, and the concerns we attempt to resolve for people. Their staff then assisted me in achieving the desired level of simplicity and post-employment. And just now, it is shining on our company.

What recommendations would you give to someone considering this product?

The best option is SurveyMonkey, I've even been used to collecting precise and valuable customer feedback. The win-win is that it also offers the smartest analytics, allowing us to directly extract the value from survey responses without testing and analyzing them on other platforms, which ultimately boosts productivity and enhances decision-making.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Mark R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Excellent well known product

Likeliness to Recommend

8 /10

What differentiates SurveyMonkey Enterprise from other similar products?

Good templates Easy to use

What is your favorite aspect of this product?

Good templates

What do you dislike most about this product?

Nothing really, I cannot fault it

What recommendations would you give to someone considering this product?

Try it, it will help your business

Pros

  • Effective Service
  • Caring
  • Respectful
  • Helps Innovate

Maggie K.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Thoughtfully geared to my criteria

Likeliness to Recommend

9 /10

What differentiates SurveyMonkey Enterprise from other similar products?

I must highlight how wonderful the SurveyMonkey Software is and how much it has thrilled me all over my adventure while delivering previously unseen control and simplicity. It is trouble-free, super productive, and adaptable to our needs, and lastly, all of its features have some improved performance in working compared to rivals.

What is your favorite aspect of this product?

Because it is thoughtfully geared to my expectations, SurveyMonkey is my upper-edge fav because it has greatly increased my productivity by ensuring that I always have professional layouts and uniquely designed facets at my fingertips to complete my work cleverly and expeditiously and because it eliminates as many fetch quests as I desire. It is straightforward to use and enthralling in that it removes confusion and limitations.

What do you dislike most about this product?

There is absolutely nothing wrong with this application, but that is just because I am an expert at configuring every aspect to meet my needs. Perhaps this is why I haven't seen any bugs because before using the tool, I just correctly set it up.

What recommendations would you give to someone considering this product?

In order to conduct surveys more readily online and without having to laboriously create them by hand every time, SurveyMonkey is a handy tool that offers the right capabilities to complete your task swiftly and intelligently. Because of my positive experience and the relative lack of problems I had compared to the tools there, I can suggest it with confidence.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Effective Service

Most Popular SurveyMonkey Enterprise Comparisons