What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Efficient Service
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Templates & Question Library
Questionnaire Design/Survey Builder
Customizable Branding
Multi-Media Support
Mobile Support
Role and User Management
Multi-Channel Distribution
Data Analysis and Visualization
Branching and Logic
Collaboration
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
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SurveyMonkey Enterprise Reviews
Kristi J.
- Role: Finance
- Industry: Retail
- Involvement: End User of Application
Submitted Mar 2023
Super productive and adaptable
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Other platforms are great for creating surveys, but this one transports us to a fantastical realm where we are supplied with cutting-edge surveillance features so we can tailor the respondent experience and cutting-edge analytics to analyze their feedback in real-time. SurveyMonkey tool is extremely easy to use and backed with a wonderful user experience.
What is your favorite aspect of this product?
With the help of SurveyMonkey, we may create, send, and analyze surveys in a manner that is far too speedy and creative for simple field-picking operations. We can use the application on mobile to send surveys and view survey results in thanks to its amazing mobile functionality. SurveyMonkey helps us reduce data skew and complete work quickly by leveraging topic, pages, chunk, and order variety.
What do you dislike most about this product?
At first, we simply thought that we had made a poor choice because it always provided the exact opposite of what we needed and we weren't aware of how to accomplish it more effectively. It took some time before we came to the conclusion that perhaps the dilemma is connected to the goals we have, the statistics we actively sought, and the concerns we attempt to resolve for people. Their staff then assisted me in achieving the desired level of simplicity and post-employment. And just now, it is shining on our company.
What recommendations would you give to someone considering this product?
The best option is SurveyMonkey, I've even been used to collecting precise and valuable customer feedback. The win-win is that it also offers the smartest analytics, allowing us to directly extract the value from survey responses without testing and analyzing them on other platforms, which ultimately boosts productivity and enhances decision-making.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
Mark R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2023
Excellent well known product
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Good templates Easy to use
What is your favorite aspect of this product?
Good templates
What do you dislike most about this product?
Nothing really, I cannot fault it
What recommendations would you give to someone considering this product?
Try it, it will help your business
Pros
- Effective Service
- Caring
- Respectful
- Helps Innovate
Please tell us why you think this review should be flagged.
Maggie K.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
Thoughtfully geared to my criteria
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
I must highlight how wonderful the SurveyMonkey Software is and how much it has thrilled me all over my adventure while delivering previously unseen control and simplicity. It is trouble-free, super productive, and adaptable to our needs, and lastly, all of its features have some improved performance in working compared to rivals.
What is your favorite aspect of this product?
Because it is thoughtfully geared to my expectations, SurveyMonkey is my upper-edge fav because it has greatly increased my productivity by ensuring that I always have professional layouts and uniquely designed facets at my fingertips to complete my work cleverly and expeditiously and because it eliminates as many fetch quests as I desire. It is straightforward to use and enthralling in that it removes confusion and limitations.
What do you dislike most about this product?
There is absolutely nothing wrong with this application, but that is just because I am an expert at configuring every aspect to meet my needs. Perhaps this is why I haven't seen any bugs because before using the tool, I just correctly set it up.
What recommendations would you give to someone considering this product?
In order to conduct surveys more readily online and without having to laboriously create them by hand every time, SurveyMonkey is a handy tool that offers the right capabilities to complete your task swiftly and intelligently. Because of my positive experience and the relative lack of problems I had compared to the tools there, I can suggest it with confidence.
Pros
- Helps Innovate
- Performance Enhancing
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
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