Momentive

SurveyMonkey Enterprise

8.7 /10

145 Reviews Write a Review

Claim Software

What is SurveyMonkey Enterprise?

SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

SurveyMonkey Enterprise won the following awards in the Survey Software category

Filter By

2023 Data Quadrant Gold Medalist

Latest Award, 2023

1 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2023

4 Top Rated Capabilities

5 Top Rated Features

2022

2021 Data Quadrant Gold Medalist

2021

SurveyMonkey Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SurveyMonkey Enterprise.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SurveyMonkey Enterprise?

2% Negative

9% Neutral

89% Positive

Pros

Reliable
Efficient Service
Fair
Enables Productivity

Feature Ratings

Average 85

Questionnaire Design/Survey Builder

Templates & Question Library

Customizable Branding

Mobile Support

Multi-Media Support

Role and User Management

Data Analysis and Visualization

Multi-Channel Distribution

Branching and Logic

Collaboration

3rd-Party Integrations

Vendor Capability Ratings

Average 83

Ease of Customization

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Business Value Created

Also Featured in...

Employee Engagement

Score 8.6

View SurveyMonkey Enterprise in this category (opens in a new tab)

Voice of the Customer

Score 7.8

View SurveyMonkey Enterprise in this category (opens in a new tab)

SurveyMonkey Enterprise Reviews

Amanda P.

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Vigorous and effective tool

Likeliness to Recommend

9 /10

What differentiates SurveyMonkey Enterprise from other similar products?

We moved to MonkeySurvey after working on nearly more than five tools and sooner or later discovered some ground-breaking elements in MonkeySurvey so we held on to it permanently. MonkeySurvey has a great and convenient steer user interface. It affords a big variety of prepared-to-use layouts or if someone chooses to sketch the entire survey it is really straightforward.

What is your favorite aspect of this product?

I honestly completely admire its mobile application that enables research work to go on even on my cellular device. Using this astounding product I can send surveys and take a look at outcomes without any problem on my mobile. Aside from this, MonkeySurvey is simply easy and provides an appalling seem to make it viable to work on it as an enjoyable strategy.

What do you dislike most about this product?

This is a very rigid and adaptable product, the hard thing I can denounce is its fee. It is no longer always the lawsuit that the pricing models of this tool are excellent for the desires and size of an enterprise. The pricing hierarchy of this software may be extremely costly for startups.

What recommendations would you give to someone considering this product?

After retaining a lengthy trip with survey tools I can presently announce that MonkeySurvey has a distinct approach and the capability to discover a lot of invisible opportunities. This software program is so easy and impressive. It has extra personalization and templates than its private ls. Its interface is no longer a complex opportunities position to acquire quick remarks on your conclusions.

Pros

Continually Improving Product
Reliable
Unique Features
Efficient Service

Sandy R.

Role: Finance
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Fantastic Survey Software

Likeliness to Recommend

10 /10

What differentiates SurveyMonkey Enterprise from other similar products?

It is so easy to use, everyone gets it the first time. SurveyMonkey has awesome template designs to conduct surveys.

What is your favorite aspect of this product?

SurveyMonkey is excellent with the question prompts while setting up surveys. It's easy to build a complete analytical survey within a few minutes. It also has useful tools to analyze results, that are more relevant and useful with a premium subscription.

What do you dislike most about this product?

It has Poor renewal options. I also think that the analytical graphs look rudimentary.

What recommendations would you give to someone considering this product?

I would recommend other users to start with the free plan and see if it fits their organizational needs before committing fully. The features, in my opinion are impressive and worth a try.

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Russell P.

Role: Sales Marketing
Industry: Apparel
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Great Features for Surveys

Likeliness to Recommend

9 /10

What differentiates SurveyMonkey Enterprise from other similar products?

Integrates swiftly with SalesForce to help convert data into insights. It also has an intuitive interface to view and manage user activities and data sharing.

What is your favorite aspect of this product?

Wea re assured of security of sensitive survey data - we have never had a breach for the three years we've used it. The automation is also great which boosts our scalability.

What do you dislike most about this product?

It is an uphill task to wrap your head around how all the features work.

What recommendations would you give to someone considering this product?

To go for it, customization and security is at its peak with SurveyMonkey.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

SurveyMonkey Enterprise

What is SurveyMonkey Enterprise?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

2021 Data Quadrant Gold Medalist

SurveyMonkey Enterprise Ratings

87 Likeliness to Recommend

1 Since last award

97 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love SurveyMonkey Enterprise?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Questionnaire Design/Survey Builder Create a variety of question formats including multiple choice, check box, open answers, drag and drop technology, rating scales, and auto-fill.

Templates & Question Library Tool provides a set of pre-made templates and questions to select from to simplify survey build.

Customizable Branding Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Multi-Media Support Product allows for the inclusion of images, videos, audio within the survey.

Role and User Management Enable different levels of access and permissions based on role.

Data Analysis and Visualization Ability to plot or graph the data in a visual format, such as line charts or pie graphs.​

Multi-Channel Distribution The ability to deploy content assets and collateral to multiple channel endpoints (for example, traditional websites, native mobile applications or social media

Branching and Logic Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

Collaboration Invite people to review or edit the survey before sending them out.

3rd-Party Integrations Integration with 3rd Party platforms (Zoho Products, MailChimp, Eventbrite, Google Sheet, Zendesk, Slack, Shopify, Webhooks etc.)

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Also Featured in...

Employee Engagement

Voice of the Customer

SurveyMonkey Enterprise Reviews

Amanda P.

Vigorous and effective tool

Likeliness to Recommend

Pros

Sandy R.

Fantastic Survey Software

Likeliness to Recommend

Pros

Russell P.

Great Features for Surveys

Likeliness to Recommend

Pros

Most Popular SurveyMonkey Enterprise Comparisons

Google Forms

Microsoft Forms

Zoho Survey

Qualtrics CoreXM

Typeform

SurveySparrow

1
Since last award

1
Since last award

1
Since last award

Feature Ratings

Questionnaire Design/Survey Builder

Templates & Question Library

Customizable Branding

Mobile Support

Multi-Media Support

Role and User Management

Data Analysis and Visualization

Multi-Channel Distribution

Branching and Logic

Collaboration

3rd-Party Integrations

Vendor Capability Ratings

Ease of Customization

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Business Value Created