What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Efficient Service
- Fair
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Questionnaire Design/Survey Builder
Templates & Question Library
Customizable Branding
Mobile Support
Multi-Media Support
Role and User Management
Data Analysis and Visualization
Multi-Channel Distribution
Branching and Logic
Collaboration
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
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SurveyMonkey Enterprise Reviews
Daryl O.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2021
Create and share your polls.
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
It has a good service for the client that a company could have with this product, with easy access, very useful and they work until they find the desired solution for the client. It is suitable for any application, since you can even add an image so that users are more comfortable.
What is your favorite aspect of this product?
In SurveyMonkey Apply for the user it is very easy to create your surveys and send them to the people you want. It is easy to implement and in turn entering its functions is always very simple, it is clear in its design. We are all happy in the company for everything achieved with this platform.
What do you dislike most about this product?
We have a program capable of tracking all applicants and collecting demographic data to give us a better view of the community we serve. At the moment everything is correct with this tool.
What recommendations would you give to someone considering this product?
The access system has a lot of flexibility, and this makes it easy to customize the applications as desired. Good platform, with great capabilities and many services to offer users, suitable for any type of company.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2021
Easy to use, and affordable.
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
Alisson L.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Dec 2020
Advanced solution for surveys and forms.
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
The number of questions that can be asked within SurveMonkey is greater than other survey and form platforms. I can share the survey of different methods, either by email, through a shared link or through a gadget on your website. Survey Monkey can also be integrated with Google Sheets, this allows to have a more orderly and automated database if SurveyMonkey is used to keep a record.
What is your favorite aspect of this product?
-You can have a preview of the survey before its final publication- -You can create from multiple choice responses to respective logicás thus branching the survey depending on the responses. -It is fully customizable, from entering your company logo to choosing your company color and having a custom font. -The analysis is very detailed, from the most general to the breakdown of each question for each person who has participated in a survey.
What do you dislike most about this product?
-The templates are very limited, they must have a wide variety of templates in order to optimize the work process. -The customization is a bit complicated, it almost seems that you have to know programming to create an email. -Prices not so competitive.
What recommendations would you give to someone considering this product?
This is a practical and complete solution to create surveys and collect data that are necessary for the company, such as information to improve marketing and sales, get an opinion, find a problem with something, etc. I know price is not its strong suit, but SurveyMonkey has features that a free platform cannot.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
