What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Efficient Service
- Fair
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Questionnaire Design/Survey Builder
Templates & Question Library
Customizable Branding
Mobile Support
Multi-Media Support
Role and User Management
Data Analysis and Visualization
Multi-Channel Distribution
Branching and Logic
Collaboration
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
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SurveyMonkey Enterprise Reviews
Bud B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2021
Best in the Market
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
They have been in the market ever since the internet came into the picture. This makes them one of the best companies in there field and in the market.
What is your favorite aspect of this product?
They have a lot of Templates that are ready to use as soon as you create an account, where you chose to open a free account or a paid one. You can create as many surveys as you want and you can schedule the time to send them by using the survey creator that has ready questions that you can use along with all types of questions such as fill in the blanks, multiple choice, or any type that you can think of. You can reuse old surveys that you have created. you can also share your work with anyone before publishing and the best feature is that you can extract reports easliy.
What do you dislike most about this product?
They dont update there Template list as much as needed, I think they should keep adding new templates all the time to keep users eager for more.
What recommendations would you give to someone considering this product?
If you are looking for a software to create surveys and be able to export the data easily then Survey monkey is what you are looking for
Pros
- Trustworthy
- Over Delivered
- Helps Innovate
- Continually Improving Product
John L.
- Role: Human Resources
- Industry: Technology
- Involvement: Initial Implementation
Submitted Mar 2021
Best Service for low price
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Survey Monkey has got you covered and they are always ready to provide you with help whenever you ask. The features available and constant updates makes them much better and more reliable for your business.
What is your favorite aspect of this product?
The features provided such as the templates available and the types of questions and the integrations provided are all great, you can also easily import or export all data such as list of contacts. you can also sort the data from the surveys any way you like.
What do you dislike most about this product?
I dont like that you have to become a paid user to be able to export the data
What recommendations would you give to someone considering this product?
whether you are looking for a basic solution to create surveys or you want a more professional solution, SurveyMonkey is the product you have to use
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Caring
Nancy S.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2021
SurveyMonkey is a must for every business
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
When you compare SurveyMonkey to others who provide a similar product, you can clearly see what i chose SurveyMonkey. The library of templates and ready made questions is what makes me chose them over others.
What is your favorite aspect of this product?
Being able to open my account on my phone anytime is my favorite aspect. I can control my account as if im sitting on my office desk doing my regular work.
What do you dislike most about this product?
I think that the dashboard needs a bit more work to become more user friendly while maintaining the visuals and data that i want to see.
What recommendations would you give to someone considering this product?
SurveyMonkey allows you to create a free account, but i recommend that you go directly to the paid version since you will be eventually upgrade to be able to export the data you want.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Caring
