What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Efficient Service
- Altruistic
- Client Friendly Policies
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Questionnaire Design/Survey Builder
Alerts
Sentiment Analytics
Data Visualization
Text Analytics
Dashboards, Analytics and Reporting
Multi-Channel Data Collection
API Framework
Vendor Capability Ratings
Usability and Intuitiveness
Ease of IT Administration
Ease of Implementation
Business Value Created
Availability and Quality of Training
Breadth of Features
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Quality of Features
Vendor Support
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SurveyMonkey Enterprise Reviews
Andrea S.
- Role: Human Resources
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Nov 2023
Great Product
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Cost is great
What is your favorite aspect of this product?
Can't beat the cost.
What do you dislike most about this product?
Nothing I can think of.
What recommendations would you give to someone considering this product?
Great product for low budget.
Pros
- Client Friendly Policies
- Altruistic
- Acts with Integrity
- Over Delivered
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Oct 2023
How SurveyMonkey Enterprise Became Our Go-To
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Effective Service
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Jul 2023
Lots of features, less cost
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Continually Improving Product