What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceJira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Task Assignment
List Tasks
Task Status
Add Attachments
Task Prioritization
Task Categorization
Notifications
Task Reporting
Add Notes
Shared Task List
Automated Workflow
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
Kenneth B.
- Role: Consultant
- Industry: Engineering
- Involvement: Vendor Selection and Purchasing
Submitted Jan 2021
does everything we need as a good price and cost
Likeliness to Recommend
What differentiates Jira from other similar products?
it helps us organize our tasks better than our internal previous solution
What is your favorite aspect of this product?
it is intuitive and easy to use
What do you dislike most about this product?
it sometimes locks up my computer
What recommendations would you give to someone considering this product?
use it for task management processes
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Ade A.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2021
Easy to use but needs more features
Likeliness to Recommend
What differentiates Jira from other similar products?
Ease of Use, suits agile methodology
What is your favorite aspect of this product?
Navigation and UI
What do you dislike most about this product?
Constantly being kicked out of it
What recommendations would you give to someone considering this product?
Its a good application to use for project management.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2020
Easy to use
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing