What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Task Assignment
List Tasks
Task Status
Add Attachments
Task Prioritization
Task Categorization
Notifications
Task Reporting
Add Notes
Shared Task List
Automated Workflow
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
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Jira Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2021
Good user experience! Very easy to use
Likeliness to Recommend
Pros
- Reliable
- Effective Service
- Caring
- Saves Time
Cons
- Leverages Incumbent Status
Hailie L.
- Role: Finance
- Industry: Finance
- Involvement: Initial Implementation
Submitted Jan 2021
Great product!
Likeliness to Recommend
What differentiates Jira from other similar products?
Kindness to everyone.
What is your favorite aspect of this product?
Works great
What do you dislike most about this product?
Sometimes it's slow.
What recommendations would you give to someone considering this product?
Try it, it's great
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jenn W.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Jan 2021
Easy use but must strategically determine impacts
Likeliness to Recommend
What differentiates Jira from other similar products?
The product is solid, however - a team must determione impacts of different methodologies as well as task based vs. project based. Workflow is good and artifact management is good for an exclusive use of the tool.
What is your favorite aspect of this product?
ease of use
What do you dislike most about this product?
different methodologies can crash and productivity lost if more than one system is used.
What recommendations would you give to someone considering this product?
Promote pros and cons. Ensure that the executives you are selling to understand potential losses of productivity or at minimum the need for integration across an enterprise.
Pros
- Helps Innovate
- Continually Improving Product
- Efficient Service
- Effective Service