Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Application Lifecycle Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

89 Likeliness to Recommend

99 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Fair
  • Trustworthy
  • Respectful

Feature Ratings

Average 84

Agile Work Management

89

Bug Tracking & Issue Mgmt

88

Workflow Management

86

Analytics and Reporting

83

Traceability

83

Resource Planning

83

ALM Integration

83

Visual Analysis Design

82

Artifact Management

82

Managed Artifact Repository

82

Automation

81

Vendor Capability Ratings

Average 82

Ease of IT Administration

94

Quality of Features

91

Availability and Quality of Training

90

Breadth of Features

90

Ease of Customization

90

Ease of Implementation

90

Usability and Intuitiveness

90

Business Value Created

89

Ease of Data Integration

89

Product Strategy and Rate of Improvement

89

Vendor Support

89

Jira Reviews

Hilary R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Custom workflows and agile boards with Jira

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

Project management software like JIRA has been a game changer for our organization. Thanks to features like agile boards, custom workflows, and seamless connection to other tools, our development processes are considerably simpler.

What is your favorite aspect of this product?

Among the many advantages of JIRA Software, which I use frequently, is its ability to facilitate real-time communication. Our team communication has been revolutionized by the platform's collaboration feature and real-time updates, which have allowed us to actively participate in projects.

What do you dislike most about this product?

At first, you may find it difficult to learn how to use this software. You may experience a temporary drop in productivity as you acclimate to its various features and capabilities, which have the potential to greatly improve your work.

What recommendations would you give to someone considering this product?

I find the integration features of JIRA software really useful. I can simply connect the platform to other development tools because I use it regularly, which has simplified our work procedures.

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Helps Innovate

Pawan Kumar B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Fantastic Product

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

It created with perspective of team and product management with full SDLC and management

What is your favorite aspect of this product?

Agile and its tracking for task and team.

What do you dislike most about this product?

Nothing so far.

What recommendations would you give to someone considering this product?

This is fabulous product if you would like to manage the large size product with large team.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Nabeel s.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

versatile product can be used in many ways

Likeliness to Recommend

7 /10

What differentiates Jira from other similar products?

Jira distinguishes itself with its versatile issue tracking and project management functionalities, accommodating various methodologies like Agile and Scrum. Its extensive customization options and robust integrations empower teams to tailor workflows and dashboards to their specific needs, fostering efficient collaboration and project delivery across organizations of all sizes.

What is your favorite aspect of this product?

Jira's adaptability to different project management methodologies is quite impressive. Its versatility allows teams to seamlessly implement Agile, Scrum, or Kanban methodologies, fostering efficient collaboration and project execution.

What do you dislike most about this product?

some users may find the initial setup and configuration of Jira to be complex, especially for teams new to project management tools or Agile methodologies. Additionally, the abundance of features and customization options can be overwhelming for some users, requiring time and effort to master effectively.

What recommendations would you give to someone considering this product?

For those considering Jira, I recommend starting with a clear understanding of your team's project management needs and goals. Invest time in thorough training for users to maximize the platform's capabilities and ensure efficient utilization. Additionally, take advantage of Jira's extensive documentation and community resources for ongoing support and optimization of workflows.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Effective Service

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