What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Task Assignment
List Tasks
Task Status
Add Attachments
Task Prioritization
Task Categorization
Notifications
Task Reporting
Add Notes
Shared Task List
Automated Workflow
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
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Jira Reviews
Brandy S.
- Role: Human Resources
- Industry: Banking
- Involvement: End User of Application
Submitted Sep 2020
Jira: A must have task management program
Likeliness to Recommend
What differentiates Jira from other similar products?
Availability of task management capabilities for all sorts of economies of scale makes Jira unique.
What is your favorite aspect of this product?
It has never been in vain to track time, issue and cost spent on projects and tasks with the help of Jira. Task assignment and creation are among things that I like.
What do you dislike most about this product?
The mobile application is not available in all regions and lack some features available on SaaS program.
What recommendations would you give to someone considering this product?
Connect Jira with calendar to view due dates of projects.
Pros
- Respectful
- Helps Innovate
- Continually Improving Product
- Reliable
Stephanie R.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Sep 2020
Complex but ideal software.
Likeliness to Recommend
What differentiates Jira from other similar products?
It is available on cloud which makes its accessibility easier,it is also suitable for Agile and waterfall models.
What is your favorite aspect of this product?
It has a kanban style board with also an easy to use interface and the ability of drag and drop functionality which make it a flexible software.
What do you dislike most about this product?
The only dislike is that its administration is complex and takes a lot effort to learn its set up.
What recommendations would you give to someone considering this product?
Great for use when managing a large complex product or brand using scrum or kanban.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Jun 2020
Great product in task activity management
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service