What is HubSpot Sales Hub?
Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Now you’re freed up to focus on what really matters: your customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
2
Since last award
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Trustworthy
- Respectful
- Transparent
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
E-Mail Campaign Management
CRM Integration
E-Mail Integration
Pipeline Management
Workflow Automation
Internal Sales Collaboration
Sales Analytics
Dialer Integration
Next-Best-Action Recommendations
Call Management
Omnichannel Campaign Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Vendor Support
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
Score 8.9
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Sales Enablement
Score 8.8
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Sales Analytics
Score 8.8
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Customer Relationship Management - Midmarket
Score 8.7
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Customer Intelligence
Score 8.5
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HubSpot Sales Hub Reviews
Brian L.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2021
Best Bang for your Buck
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
I think Hubspot gives your the salesforce functionality with our the cost.
What is your favorite aspect of this product?
Lead Management is what I like best.
What do you dislike most about this product?
The limit to the amount of active leads you can have in the DB
What recommendations would you give to someone considering this product?
make it unlimited leads and stop the bounce rate on marketing email.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Anmol K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2021
BIG NO for Enterprises. Misleading Sales Teams
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Just the ease of use. Customisation is poor, flexibility is horrible and service is apalling
What is your favorite aspect of this product?
Reps can start using it immediately
What do you dislike most about this product?
No customisation, god awful reporting
What recommendations would you give to someone considering this product?
only if you are a team of less than 10 sales rep with a simple saas sales process, consider this product. otherwise stay away
Cons
- Less Productive
- Less Effective Service
- Less Inspiring
Angelo S.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Aug 2021
The #1 CRM/Automation platform out there
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
They are the leader in marketing/sales/productivity. Their products just work, their support is top-notch, and their services provide real value. While they do exactly what everybody else does, they just do it better.
What is your favorite aspect of this product?
The attention to detail. They make sure that the product not only works great, but looks great as well. It is very easy to use, straightforward, and allows you to customize it to your needs.
What do you dislike most about this product?
The same thing that everybody else says, the price. But for the services/products that they provide, the cost is justified. They have provided scaled-down versions of their software, which is great, but in order to really take advantage of its capabilities you have to be willing to seriously commit.
What recommendations would you give to someone considering this product?
Take a look at competitors because you can find scaled-down versions for cheaper. That being said, there really is no comparing HubSpot and the way they operate to anybody else. They are in a league of their own.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
