In Partnership With SelectHub
What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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In Partnership With SelectHub
HubSpot Sales Hub Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on HubSpot Sales Hub.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
85 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Generous Negotitation
- Transparent
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Collaboration
Sales Management
Account and Contact Management
Activity and Workflow Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Usability and Intuitiveness
Business Value Created
Ease of IT Administration
Ease of Implementation
Availability and Quality of Training
Vendor Support
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Customization
Ease of Data Integration
Also Featured in...
Sales Engagement Platforms
Score 9.1
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Customer Intelligence
Score 9.0
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Lead Management
Score 8.9
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Appointment Scheduling
Score 8.9
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Sales Analytics
Score 8.8
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Sales Enablement
Score 8.8
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Customer Relationship Management - Midmarket
Score 8.7
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HubSpot Sales Hub Reviews
Shreya K.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2026
Clean, smart and effective CRM.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Many CRMs lose their value because teams don’t fully use them. It is clean, intuitive and doesn’t require weeks of training. Sales reps can jump in and start working almost immediately which is something i don’t see often with more complex systems.
What is your favorite aspect of this product?
I appreciate most is how clearly i can see everything leads, deals, activities and team performance all in one place without digging through multiple systems. It gives me real time visibility into what’s happening across the team which makes decision making much faster and more accurate.
What do you dislike most about this product?
I feel that while it’s very easy to use that simplicity comes at the cost of flexibility. When i want to set up more complex workflows or customize the system deeply to match specific business processes it doesn’t always give that level of control.
What recommendations would you give to someone considering this product?
Use the free CRM first and see how well your team actually adopts it in their daily work. Make sure your sales pipeline is clearly defined before setting everything up it saves a lot of rework later.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Effective Service
Cons
- Security Frustrates
Please tell us why you think this review should be flagged.
Neha G.
- Role: Vendor Management
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2026
Simple,Powerful CRM for growing teams
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot sales hub is not just a CRM , it is a unified customer relationship platform designed for speed and usability. HubSpot sales hub gives complete customer visibility
What is your favorite aspect of this product?
My favorite aspect of Hubspot sales hub is the Unified customer view. It makes relationship management more proactive than reactive
What do you dislike most about this product?
The biggest drawbacks of Hubspot sales hub is it's operational costs and limited flexibility
What recommendations would you give to someone considering this product?
Define your CRM strategy before implementation , treat it as a long term system
Pros
- Continually Improving Product
- Performance Enhancing
- Efficient Service
- Saves Time
Cons
- Less Reliable
Please tell us why you think this review should be flagged.
Nikhil g.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2025
Powerful and User-Friendly Sales Tool
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot Sales Hub stands out due to its seamless integration with the broader HubSpot ecosystem (like Marketing and Service Hubs), its intuitive and user-friendly interface, and its powerful automation tools.
What is your favorite aspect of this product?
My favorite aspect of HubSpot Sales Hub is its automation and workflow capabilities. It saves a ton of manual effort by automatically logging emails, scheduling follow-ups, and managing tasks
What do you dislike most about this product?
Some users find HubSpot's pricing to be on the higher side, especially when you start adding more advanced features or scale up with multiple users
What recommendations would you give to someone considering this product?
Identify the key features you need (e.g., CRM, sales automation, reporting, email tracking, etc.). HubSpot offers a lot of functionality, but it might not be necessary for everyone. Start with what’s most important for your team.
Pros
- Enables Productivity
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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