What is ADP Workforce Now?

ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details


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Awards & Recognition

ADP Workforce Now won the following awards in the Human Capital Management - Midmarket category

ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

82 Likeliness to Recommend

89 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

11% Negative
11% Neutral
78% Positive

Pros

  • Reliable
  • Security Protects
  • Acts with Integrity
  • Performance Enhancing

Feature Ratings

Average 78

Payroll Administration

83

Employee Record

81

Workforce Planning

80

Benefits Administration

80

Time and Attendance

79

Position Management

79

Performance Management

78

Talent Management

76

Learning and Development

72

Talent Acquisition

71

Vendor Capability Ratings

Average 76

Ease of Implementation

79

Breadth of Features

79

Ease of IT Administration

78

Quality of Features

78

Ease of Data Integration

78

Usability and Intuitiveness

78

Business Value Created

77

Availability and Quality of Training

75

Product Strategy and Rate of Improvement

74

Ease of Customization

73

Vendor Support

71

ADP Workforce Now Reviews

Angelina Q.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Perfect HCM Software For Business

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

ADP Workforce Now is different in that it's mot just a HCM solution but comes with many other capabilities

What is your favorite aspect of this product?

I like that ADP Workforce Now is multi-purpose It handles HCM needs perfectly It's affordable while being resourceful

What do you dislike most about this product?

I have had no negative experiences with ADP Workforce Now

What recommendations would you give to someone considering this product?

I recommend ADP Workforce Now because it works and has been proven to work overtime. It's cost effective too making it Irresistible

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Zach K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great payroll/benefits solution

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

Intuitive GUI

What is your favorite aspect of this product?

Services performed as expected. No issues unlike previous payroll/benefits provider.

What do you dislike most about this product?

Can't select multiple pay statements to batch download

What recommendations would you give to someone considering this product?

Great payroll/benefits solution if you have the spend

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tim C.

  • Role: Human Resources
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"Employee management platform"

Likeliness to Recommend

8 /10

What differentiates ADP Workforce Now from other similar products?

It is an easy to use program, and it has many functions that are very helpful, in these aspects it is much better than other programs.

What is your favorite aspect of this product?

The ADP Workforce Now system has been my go-to for more than five years now. I like the product's robustness and the fact that it includes everything I need in its Human Capital Management (HCM) bundle. The whole life cycle of an employee, from the time they are hired to the time they are off-boarded, is included in the suite. I have access to all HR, Payroll, and Benefits reports. In addition to having a time and attendance module, this platform is really well-designed.

What do you dislike most about this product?

After ADP does an update, the system may go down. Unfortunately, ADP does not provide any information on when the system will be operational during these hours. Using the Bridge is the only way to find the answers you need. It's a huge pain in the rear. Only a few times a year does this happen! If you have an urgent tax problem, it is recommended to file a case with your Representative as well as uploading the tax notices to your account.

What recommendations would you give to someone considering this product?

All of your HR and Payroll requirements may be met by ADP in one spot! All federal and state requirements may be met without having to log in to different platforms.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Effective Service

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