What is ADP Workforce Now?

ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details


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Awards & Recognition

ADP Workforce Now won the following awards in the Human Capital Management - Midmarket category

ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

82 Likeliness to Recommend

89 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

11% Negative
11% Neutral
78% Positive

Pros

  • Reliable
  • Security Protects
  • Acts with Integrity
  • Performance Enhancing

Feature Ratings

Average 78

Payroll Administration

83

Employee Record

81

Workforce Planning

80

Benefits Administration

80

Time and Attendance

80

Position Management

79

Performance Management

78

Talent Management

76

Learning and Development

72

Talent Acquisition

71

Vendor Capability Ratings

Average 76

Ease of Implementation

79

Breadth of Features

79

Ease of IT Administration

78

Quality of Features

78

Ease of Data Integration

78

Usability and Intuitiveness

78

Business Value Created

77

Availability and Quality of Training

75

Product Strategy and Rate of Improvement

74

Ease of Customization

73

Vendor Support

71

ADP Workforce Now Reviews

Matt D.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Incredibly easy to utilize software.

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

The only comprehensive, cloud-based HR suite that changes to fit your needs is ADP Workforce Now. Human resource management, payments, rewards, talent management, time & labor management, training and statistics, and back to office features are all included in ADP Workforce Now, which is built on a single database.

What is your favorite aspect of this product?

Workforce by ADP has a lot of reporting capabilities now. I have access to a variety of pre-built components and fields that allow me to plug and drop the data I require for each employee. The information is entered into a very intricate system that generates pre-built and customizable reports for simple monitoring and tracking. The fact that it is so interwoven is nice.

What do you dislike most about this product?

I adore the updated user interface, but the platform's intricacy makes it challenging to make it user-friendly. Despite the upgrade, I still think it might use some improvement. I can find what I need because I use the system every day, however our end customers don't commonly utilize it and are constantly confused about where items are located.

What recommendations would you give to someone considering this product?

Managing your PTO, bank transfer, or retirement investments is simple. Although it is meant to be used out of the box rather than being able to manually customize the experience it is still rather user-friendly. I appreciate how straightforward it is to access all the necessary data you require in one place. You may view your pay split in detail as well as your hours worked, paid time off, and holidays.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alexander B.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Works great

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

ADP is a large suite of products designed for people teams. It has many features and integrations and is realiable and pretty intuitive to use.

What is your favorite aspect of this product?

It's fairly easy to use and has a mobile app!

What do you dislike most about this product?

The UI is definitely outdated and the mobile app is slow to load (the intro animation takes forever).

What recommendations would you give to someone considering this product?

It gets the job done but nothing fancy.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Paul C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

All-in-one package for essential HR functions.

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

In terms of functionality, this is hands down one of the best HRIS out there. It houses all the essential functions in one place and can perform all these functions seamlessly no matter how big or small the organization is

What is your favorite aspect of this product?

Onboarding cuts the process in half the time, Performance reviews reduce so much paper, Integration between payroll, time and attendance and benefits, You can process employee payroll in just a few steps, You can manage time, attendance and payroll etc

What do you dislike most about this product?

The quality of customer service can be improved. The interface is old looking.

What recommendations would you give to someone considering this product?

offers cloud-based document storage, which is wonderful for employee files.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Inspires Innovation

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