What is ADP Workforce Now?

ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

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Awards & Recognition

ADP Workforce Now won the following awards in the Human Capital Management - Midmarket category

ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

82 Likeliness to Recommend

89 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

11% Negative
11% Neutral
78% Positive

Pros

  • Reliable
  • Security Protects
  • Acts with Integrity
  • Performance Enhancing

Feature Ratings

Average 78

Payroll Administration

83

Employee Record

81

Workforce Planning

80

Benefits Administration

80

Time and Attendance

80

Position Management

79

Performance Management

78

Talent Management

76

Learning and Development

72

Talent Acquisition

71

Vendor Capability Ratings

Average 76

Ease of Implementation

79

Breadth of Features

79

Ease of IT Administration

78

Quality of Features

78

Ease of Data Integration

78

Usability and Intuitiveness

78

Business Value Created

77

Availability and Quality of Training

75

Product Strategy and Rate of Improvement

74

Ease of Customization

73

Vendor Support

71

ADP Workforce Now Reviews

Taheisha C.

  • Role: Human Resources
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

easy to use, ease of communication

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

Unsure but ADP has been reliable

What is your favorite aspect of this product?

time keeping management

What do you dislike most about this product?

wait time when contacting customer support

What recommendations would you give to someone considering this product?

none, content with the service

Pros

  • Helps Innovate
  • Trustworthy
  • Effective Service
  • Inspires Innovation

Cons

  • Less Productive
  • Commodity Features

Sarah L.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Great Human Resources Management

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

Among so many used and sought-after software, we decided on ADP Workface, because it integrated all our needs into a single software, thus allowing greater fluidity, performance and profits in our company

What is your favorite aspect of this product?

We needed some software that was complete and covered all the needs we had in the human resources area, we found ADP Workforce, which became our best ally and our work performance changed radically. Our employees have access to all your information, such as their payroll, benefits, vacations, etc., available for when you want to enter and verify, all this without the need to access human resources

What do you dislike most about this product?

The prices are a little high, but its capacity and performance keep the cost negligible.

What recommendations would you give to someone considering this product?

This software has many built-in features, payroll, talent, benefits, data management and employee personal information. Very easy to use, regardless of time, place, and without being at a desk all day.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Stephanie H.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

ADP Workforce Now helps our staff clock each day

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

ADP Workforce is the hub where employees can access company information, request time off, view pay stubs and tax papers, and more. Human resources, employee communications, and benefits administration were also implemented with varying degrees of effectiveness. It served as the go-to resource for any HR requirements.

What is your favorite aspect of this product?

It serves its purpose well. Though not as cutting-edge as a system like Workday, this one has the advantage of being far simpler and easier to use than its rival. Even if your staff only uses this platform once every several months, when they do, it's likely for a very critical reason; hence, having an intuitive interface is essential. All of this is completed without any extraneous features thanks to ADP Workforce.

What do you dislike most about this product?

While safe, the platform was not very user-friendly, requiring frequent password changes and ever-stricter authentication procedures. There was no corresponding app for mobile devices. Used by HR to disseminate business news, however the information wasn't well-formatted, and it wasn't easy to find.

What recommendations would you give to someone considering this product?

HR Software by ADP As of right now, it's best for places where punching in and out is very necessary. As someone who has worked in human resources in both manufacturing and banking, I can say that time and attendance tracking is crucial in both industries. Due to the high turnover rate typical of such an establishment, it is beneficial to have simple record-keeping systems and straightforward access to staff files.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

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