What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

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ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+70 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

4% Negative
28% Neutral
68% Positive

Pros

  • Transparent
  • Client's Interest First
  • Friendly Negotiation
  • Respectful

Cons

  • Commodity Features

Feature Ratings

Average 77

Talent Acquisition

82

Onboarding Offboarding

82

Rewards Recognition

76

Performance Management

74

Learning and Development

71

Employee Engagement

70

Compensation Management

68

Wellness

65

Collaboration

63

Career Pathing

60

Succession Planning

56

Vendor Capability Ratings

Average 75

Ease of Implementation

85

Ease of IT Administration

78

Quality of Features

78

Breadth of Features

78

Ease of Customization

77

Business Value Created

76

Usability and Intuitiveness

75

Ease of Data Integration

73

Availability and Quality of Training

72

Vendor Support

71

Product Strategy and Rate of Improvement

69

ADP Workforce Now Reviews

Andy M.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

A Breeze to Use

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

At this point in my HR career I've used around 6 different HRIS products. They all have their pros and cons. What I've found with ADP Workforce Now is that it-has proven to be the most intuitive, immediately user-friendly out of the whole bunch.

What is your favorite aspect of this product?

I absolutely love the reporting features. Never have I worked with a product where it has been so easy to create a report on-the-fly.

What do you dislike most about this product?

At this point, truly nothing that I dislike.

What recommendations would you give to someone considering this product?

Simply perform your due diligence to ensure it has the features YOU need -- otherwise, it's a "highly recommend" from me.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Carly A.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Straight forward product!

Likeliness to Recommend

7 /10

What differentiates ADP Workforce Now from other similar products?

ADP Workforce Now offers an all-in-one platform covering payroll, HR, talent management, time and attendance, benefits administration, and compliance. This integration helps reduce the need for multiple tools or manual workarounds, making it ideal for businesses seeking a centralized solution.

What is your favorite aspect of this product?

The comprehensive compliance support

What do you dislike most about this product?

Not the most intuitive for end-users.

What recommendations would you give to someone considering this product?

If your organization uses other platforms like accounting software (e.g., QuickBooks), CRMs, or ERP systems, ensure ADP integrates smoothly with them.

Pros

  • Reliable
  • Performance Enhancing
  • Respectful
  • Fair

Brooke B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Adequate for time management and payroll

Likeliness to Recommend

7 /10

What differentiates ADP Workforce Now from other similar products?

Incumbent status. High security confidence.

What is your favorite aspect of this product?

Self serve portal for updating tax forms, direct deposit, etc. as an employee

What do you dislike most about this product?

It's a legacy product so it's pretty old school and the UI could use an update

What recommendations would you give to someone considering this product?

Leverage their online learning

Pros

  • Security Protects
  • Effective Service
  • Helps Innovate
  • Reliable

Cons

  • Slower Product Innovation
  • Commodity Features
  • Leverages Incumbent Status

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