ADP Workforce Now

What differentiates ADP Workforce Now from other similar products?

It is user friendly and simple, does everything it needs to

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

They could modernize the platform a bit

What recommendations would you give to someone considering this product?

keep it simple

What differentiates ADP Workforce Now from other similar products?

I have worked in different companies and every company has a different HR management systems. I had a good user experience over ADP as I can access my payslips, and subsidies my company provides, leave balances, leave requests anything can be accessed easily. While other application provides similar kind of functionalities, they were hard to navigate which was made easy by ADP.

What is your favorite aspect of this product?

The user interface is simple and the dashboard is customisable. I can charge my time and track it easily. I can edit my personal information and keep up to date with my profile. I can customise the notifications as my liking related to time, leave request approvals and many more. When I'm unable to find any details I'm looking for, I raise a ticket and the team responds on time. Overall, I'm impressed by ADP with it's customisable features.

What do you dislike most about this product?

I personally do not have any dislikes but, I feel like the application slows down when it is open in two different tabs or windows. I had to close one and then it functions well.

What recommendations would you give to someone considering this product?

ADP Workforce Now is a great tool to have and it makes the employees and HR jobs easily as it combines all the functionalities in one place to manage things well. Definitely go for it.

What differentiates ADP Workforce Now from other similar products?

ADP Workforce Now is built specifically for mid-sized businesses looking for all-in-one solutions. There are other tools which work mainly on payroll and charge higher subscriptions for additional functionalities, ADP provides payroll, HR, time tracking, talent management in a single platform. The platform is very flexible and we can add modules based on our requirements as the business evolve.

What is your favorite aspect of this product?

I was involved in the deployment phase of ADP during the most complex phases like employee data migration and payroll configuration. I felt like it has flexible customizations and streamlines the workflows. It automates time tracking which is a great thing for compliance. The self serve functionalities is an added advantage, it enables the end users to access their payslips, raise a PTO request, and update the personal information.

What do you dislike most about this product?

The interface could have been more interactive and user friendly. Although there are a lot of customizations, at times to make any changes, admin level access is required. Only a professional can work on this application and there is no much learning documents or videos available to understand the application better. Customer service only picks up the request after multiple attempts which should be improved.

What recommendations would you give to someone considering this product?

If the organization is mid level, this is a perfect HR solution. First add the basic functionalities of payroll and then slowly move to additional features that ways you can have a try on how the application works and if it fits you well, you can move to higher levels.