What is ADP Workforce Now?

ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.

85 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+66 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

7% Negative
30% Neutral
63% Positive

Pros

  • Security Protects
  • Reliable
  • Performance Enhancing
  • Transparent

Cons

  • Commodity Features
  • Under Delivered
  • Slower Product Innovation

Feature Ratings

Average 76

Job Board Integration

84

Templated Communications

83

Analytics and Reporting

81

Pre-Screening Pre-Qualification

80

Onboarding Document Management

79

HRIS Integration

78

Recruitment Scheduling

69

Requisitions

66

Candidate Pipeline Management

61

Vendor Capability Ratings

Average 76

Business Value Created

81

Ease of Implementation

78

Ease of Customization

76

Ease of Data Integration

69

Vendor Support

69

Quality of Features

68

Availability and Quality of Training

64

Ease of IT Administration

64

Usability and Intuitiveness

58

Breadth of Features

56

Product Strategy and Rate of Improvement

47

ADP Workforce Now Reviews

Robin F.

  • Role: Human Resources
  • Industry: Government
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Very user friendly but a bit old school

Likeliness to Recommend

8 / 10

What differentiates ADP Workforce Now from other similar products?

Easier to use, more user friendly

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

Doesn't have all capabilities of other systems

What recommendations would you give to someone considering this product?

Decide what you need it for - basic HR management is great. There are other systems that do more.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Transparent

Cons

  • Commodity Features
  • Less Efficient Service

PRIYAM V.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Secure, scalable & well suited for larger firms.

Likeliness to Recommend

8 / 10

What differentiates ADP Workforce Now from other similar products?

-It promises enterprise-grade security and auditory compliance. -Single point of data entry to reduce errors. -Payroll tab has various inbuilt widgets useful for the employees, such as the tax calculator. -High level analytics can be generated. Leaders can access the dashboards to generate granular employee reports which help us in making better decisions.

What is your favorite aspect of this product?

Leaves & vacation tracking system is highly versatile.

What do you dislike most about this product?

-Application has same-page reporting system so that users don't have to leave the current page. Due to this feature, each click refreshes the module or the webpage to get the latest data. In real-time, this takes 2-3 seconds and feels like a lag in the software. -Customization after the initial setup is a nightmare. For several months, our employees were looking at widgets based on 'Dollars' because the software wasn't localized. -Only the Premium plan is suitable for larger organizations, which is expensive.

What recommendations would you give to someone considering this product?

Overall, a decent product much suited for larger organizations.

Pros

  • Acts with Integrity
  • Performance Enhancing
  • Efficient Service
  • Generous Negotitation

Cons

  • Slower Product Innovation
  • Under Delivered
  • Less Friendly Negotiation

Taher P.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Good and cheap product but lot of downtime

Likeliness to Recommend

7 / 10

What differentiates ADP Workforce Now from other similar products?

It is cheap and has a great payment plan

What is your favorite aspect of this product?

Time sheet is easy to fill

What do you dislike most about this product?

downtime and failing of the platform

What recommendations would you give to someone considering this product?

All the best getting a hold of the support team.

Pros

  • Inspires Innovation
  • Security Protects
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Effective Service
  • Less Respectful
  • Charges for Enhancements