What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details


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Awards & Recognition

ADP Workforce Now won the following awards in the Talent Acquisition Suites category

ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

4
Since last award

94 Plan to Renew

6
Since last award

79 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

7% Negative
13% Neutral
80% Positive

Pros

  • Performance Enhancing
  • Altruistic
  • Trustworthy
  • Effective Service

Feature Ratings

Average 80

Employee Employer Portal

88

Templated Communications

84

Pre-Boarding

83

Pre-Screening Pre-Qualification

83

Skills Testing

82

Analytics and Reporting

82

Privacy, Security, and Regulatory Compliance

81

Onboarding Document Management

81

HRIS Integration

80

Chatbot

80

Systems Integration

79

Vendor Capability Ratings

Average 80

Breadth of Features

85

Ease of Implementation

84

Quality of Features

83

Business Value Created

83

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

81

Ease of Customization

80

Vendor Support

79

Availability and Quality of Training

77

Ease of IT Administration

76

Ease of Data Integration

74

ADP Workforce Now Reviews

Jose G.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2025

A reliable system that continues to improve

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

What sets ADP Workforce Now apart from other similar products is its ability to manage multiple countries within the same platform in a simple and seamless way, while also making reporting very easy to understand and customize.

What is your favorite aspect of this product?

My favorite aspects are the reporting features, which are very easy to use and customize, and the employee platform that allows them to manage their PTO, time off, and similar requests seamlessly.

What do you dislike most about this product?

Although the integration is already very good, there are still small details to improve, such as occasionally having to run a report twice because it doesn’t include all regions the first time.

What recommendations would you give to someone considering this product?

Take the time to learn how to use it, ask about all its capabilities, and work closely with the team during onboarding so you can fully leverage its features.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Caring

Laura V.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2026

ADP is not my friend

Likeliness to Recommend

1 /10

What differentiates ADP Workforce Now from other similar products?

Not focused on the customer and should have offered more best practice tools when implementation took place rather than just doing what the customer asked (even though it was wrong).

What is your favorite aspect of this product?

Nothing about this product is a favorite of mine.

What do you dislike most about this product?

I have only 2000 characters, and that is not enough to express my dislikes of this product.

What recommendations would you give to someone considering this product?

Stop what you are doing and look for another product.

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Reliable

Sandeep S.

  • Role: Operations
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2025

All-in-One Solution for Growing Businesses

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

ADP Workforce Now differentiates itself from other Human Capital Management (HCM) solutions primarily through its comprehensive integration of payroll, HR, and workforce management in a single cloud-based platform. Unlike many HR systems that focus only on specific functions such as payroll or talent management, ADP Workforce Now provides an all-in-one solution covering payroll processing, benefits administration, time and attendance tracking, talent management, and workforce analytics.

What is your favorite aspect of this product?

The most appreciated aspect of ADP Workforce Now is its comprehensive integration of payroll, HR, and workforce management in a single platform. This all-in-one approach allows organizations to streamline administrative tasks, reduce errors, and improve efficiency. Additionally, the system’s strong compliance features ensure that payroll and labor regulations are consistently met, which reduces risk for the organization. The employee self-service and mobile accessibility further enhance the user experience, enabling employees and managers to access information, update records, and perform HR tasks independently.

What do you dislike most about this product?

The main dislikes are limited customization options, complexity in advanced reporting, and relatively high cost of ownership.

What recommendations would you give to someone considering this product?

For someone considering ADP Workforce Now, it is recommended to first evaluate the organization’s HR and payroll needs to identify which modules are most relevant, since the platform offers a wide range of features. Proper planning for training and change management is essential, as the system’s comprehensive functionality may be complex for HR teams and employees initially. It is also advisable to leverage the platform’s integration capabilities with other business systems to maximize efficiency and ensure smooth data flow. Organizations should assess budget and licensing costs carefully, especially if multiple modules.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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