What is ADP Workforce Now?
ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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80 Likeliness to Recommend
90 Plan to Renew
72 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+67 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP Workforce Now?
Pros
- Security Protects
- Reliable
- Performance Enhancing
- Respectful
Cons
- Under Delivered
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Time Capture Physical
Attendance Management and Policies
Workforce Dashboards and Reporting
Time Capture Virtual
Workforce Scheduling
Staffing
Workforce Planning and Forecasting
Absence Management
Shift Management
Rate Policies
Labor Costing and Splitting
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Ease of Implementation
Breadth of Features
Quality of Features
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Vendor Support
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ADP Workforce Now Reviews
Kirk B.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Feb 2024
Easy to use for employees.
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
I don't have any experience with any other products.
What is your favorite aspect of this product?
Ease of use for employees.
What do you dislike most about this product?
Nothing to dislike.
What recommendations would you give to someone considering this product?
Do your research.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Robin F.
- Role: Human Resources
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Mar 2024
Very user friendly but a bit old school
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
Easier to use, more user friendly
What is your favorite aspect of this product?
Easy to use
What do you dislike most about this product?
Doesn't have all capabilities of other systems
What recommendations would you give to someone considering this product?
Decide what you need it for - basic HR management is great. There are other systems that do more.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Transparent
Cons
- Commodity Features
- Less Efficient Service
Kyle G.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Jan 2024
ADP is easy to use for the onboarding process
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
There are many useful tools for administrators in ADP Workforce Now. A notable resource is the Bridge. The Bridge has been an invaluable resource in answering almost all of my questions. Workforce Now is perfect for someone like me who prefers to try to solve problems alone.
What do you dislike most about this product?
There are some tricky parts regarding user permissions and reporting. Customer service is there to help, but it is not always reliable because you have to contact. The lack of a conversation option severely limits its usefulness.
What recommendations would you give to someone considering this product?
With Workforce Now, we can consolidate all of our systems and logins in one convenient location. There is everything we need in this simple setup. Partners can integrate other systems through the marketplace.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Inspires Innovation