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ADP Workforce Now Logo
ADP

ADP Workforce Now

Composite Score
7.3 /10
CX Score
7.3 /10

What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details

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Awards & Recognition

ADP Workforce Now won the following awards in the Workforce Management - Midmarket category

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ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

2
Since last award

89 Plan to Renew

2
Since last award

75 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+72 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

6% Negative
13% Neutral
81% Positive

Pros

  • Security Protects
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 76

Time Capture

81

Time Capture Physical

80

Shift Management

78

Workforce Dashboards and Reporting

77

Staffing

77

Attendance Management and Policies

76

Workforce Scheduling

76

Workforce Planning and Forecasting

74

Absence Management

74

Rate Policies

73

Labor Costing and Splitting

71

Vendor Capability Ratings

Average 74

Breadth of Features

79

Ease of Implementation

78

Ease of IT Administration

76

Business Value Created

76

Quality of Features

76

Ease of Data Integration

75

Usability and Intuitiveness

74

Availability and Quality of Training

73

Product Strategy and Rate of Improvement

72

Ease of Customization

70

Vendor Support

70

ADP Workforce Now Reviews

Alex R.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

cloud‑based, all‑in‑one HR

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

ADP Workforce Now stands out for its robust payroll, compliance tools, integrated HR suite, scalable modules, and industry benchmarking—ideal for midsize to large businesses needing an all-in-one platform.

What is your favorite aspect of this product?

Payroll & Compliance Automation — Automatically handles tax filings, wages, withholdings, legal compliance across jurisdictions.

What do you dislike most about this product?

Integrated HR + Analytics + Reporting Suite — Centralized HR workflows (onboarding, benefits, time tracking) with dashboards and benchmarking/people‑analytics.

What recommendations would you give to someone considering this product?

You need a lightweight, very intuitive tool, especially for recruitment / ATS,

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Marianela F.

  • Role: C-Level
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

ADP is very innovative.

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

It's efficient, greatly facilitates payroll and hiring management, and continues to grow and expand throughout the organization.

What is your favorite aspect of this product?

To be precise, I like its extensive functionality, analysis and interface.

What do you dislike most about this product?

I use the system daily and find it effective and efficient. I'm thrilled to use every feature and integration. ADP is very innovative.

What recommendations would you give to someone considering this product?

For any organization, ADP Workforce Now is the easiest and most fluid way to process payroll. The platform's performance is stable during peak hours, and customer service response times are very fast.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mahnoor B.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Most Clear Employee Dashboard ever used by me!

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

I think ADP Workforce Now was way more user-friendly than other products

What is your favorite aspect of this product?

I thoroughly enjoyed the dashboard that included all of the necessary features for me as an employee

What do you dislike most about this product?

I disliked how sometimes there would be policies pending for employees to review when they were completed

What recommendations would you give to someone considering this product?

add a chatbox feature with team or supervisor

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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