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ADP Workforce Now Logo
ADP

ADP Workforce Now

Composite Score
7.4 /10
CX Score
7.5 /10

What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details

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Awards & Recognition

ADP Workforce Now won the following awards in the Workforce Management - Midmarket category

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ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

2
Since last award

90 Plan to Renew

1
Since last award

75 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

6% Negative
11% Neutral
83% Positive

Pros

  • Security Protects
  • Reliable
  • Respectful
  • Transparent

Feature Ratings

Average 76

Time Capture

81

Time Capture Physical

80

Shift Management

78

Workforce Dashboards and Reporting

77

Staffing

77

Attendance Management and Policies

76

Workforce Scheduling

76

Workforce Planning and Forecasting

74

Absence Management

74

Rate Policies

73

Labor Costing and Splitting

71

Vendor Capability Ratings

Average 74

Breadth of Features

78

Ease of Implementation

78

Business Value Created

77

Ease of IT Administration

76

Quality of Features

76

Ease of Data Integration

75

Usability and Intuitiveness

75

Product Strategy and Rate of Improvement

74

Ease of Customization

71

Availability and Quality of Training

70

Vendor Support

69

ADP Workforce Now Reviews

Manish V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2026

Reliable and Scalable, but Less Intuitive Than New

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

ADP Workforce is apart from other similar products as they have multiple things like payroll accuracy , compliance strength as well as scalability. Most of the HR platforms mainly focus on employee workflows only whereas ADP focuses on building a deep payroll expertise , making it quite strong in handling complex pay structure in terms of senior managements too . In case of growing businesses where the workforce keeps on changing it supports quite well the replatforming. At last , I would say ADP combines both technology and good support helping organizations streamline burden , risk , errors as well as worflows .

What is your favorite aspect of this product?

My favourite aspect of ADP Workflow is that it is quite reliable in terms of payroll and maintaining compliance. What , I have seen that payroll errors can create quite dissatisfaction among employees and in cases legal risks for organizations too . So , having a platform like ADP Workflow helps a lot in terms of tax handling , regulatory support and in terms of providing strong operational confidence . It is quite valuable because it combines this dependability with broader HR , benefits and all the workforce management tools all in under one umbrella in one system .

What do you dislike most about this product?

The thing , I dislike the most about ADP Workflow is that can feel less intuitive and more of a burden on the administrative side than all the newer HR platforms which may be coming up in the market . Things like navigating , setup and certain workflows may require extra training mainly in terms of occasional users. Reporting and customization becomes quite time-consuming without support . The implementation may take a lot of time for organizations with complex needs . I'll say the platform is reliable , the overall user experience could be improved a lot as it feels less modern and agile .

What recommendations would you give to someone considering this product?

Someone considering ADP Workforce , I would recommend that you set your priorities first like payroll accuarcy , compliance and other critical things like scalability . If these are your priorities then it is the best thing to use . A clear ask for breakdown of all total costs including things like implementation , support etc . Evaluate thoroughly how well it integrates with your existing HR , Finance systems . Involve HR , payroll , IT and end users early on to assess usability in right manner. A tailored demo on your workflow will help you a lot in making your decisions instead of having a demo on some sales data crap .

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Laura V.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2026

ADP is not my friend

Likeliness to Recommend

1 /10

What differentiates ADP Workforce Now from other similar products?

Not focused on the customer and should have offered more best practice tools when implementation took place rather than just doing what the customer asked (even though it was wrong).

What is your favorite aspect of this product?

Nothing about this product is a favorite of mine.

What do you dislike most about this product?

I have only 2000 characters, and that is not enough to express my dislikes of this product.

What recommendations would you give to someone considering this product?

Stop what you are doing and look for another product.

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Reliable

Ronit S.

  • Role: Operations
  • Industry: Consulting
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Sep 2025

ADP : King Of Payroll

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

The service which you get is top notch!

What is your favorite aspect of this product?

It’s a reliable product.

What do you dislike most about this product?

Cost is higher however the things are good when you start using it

What recommendations would you give to someone considering this product?

Go for it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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