In Partnership With SelectHub
What is ADP Workforce Now?
ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
Company Details
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In Partnership With SelectHub
ADP Workforce Now Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on ADP Workforce Now.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
92 Plan to Renew
1
Since last award
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP Workforce Now?
Pros
- Security Protects
- Reliable
- Respectful
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Time Capture Physical
Time Capture
Workforce Dashboards and Reporting
Workforce Scheduling
Attendance Management and Policies
Shift Management
Staffing
Workforce Planning and Forecasting
Absence Management
Rate Policies
Labor Costing and Splitting
Vendor Capability Ratings
Breadth of Features
Ease of IT Administration
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Payroll
Score 8.1
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Human Capital Management - Midmarket
Score 8.1
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Talent Management
Score 8.0
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Talent Acquisition Suites
Score 7.9
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Benefits Administration
Score 7.9
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ADP Workforce Now Reviews
Robin F.
- Role: Human Resources
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Mar 2024
Very user friendly but a bit old school
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
Easier to use, more user friendly
What is your favorite aspect of this product?
Easy to use
What do you dislike most about this product?
Doesn't have all capabilities of other systems
What recommendations would you give to someone considering this product?
Decide what you need it for - basic HR management is great. There are other systems that do more.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Transparent
Cons
- Commodity Features
- Less Efficient Service
Please tell us why you think this review should be flagged.
Ronit S.
- Role: Operations
- Industry: Consulting
- Involvement: Initial Implementation
Submitted Sep 2025
ADP : King Of Payroll
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
The service which you get is top notch!
What is your favorite aspect of this product?
It’s a reliable product.
What do you dislike most about this product?
Cost is higher however the things are good when you start using it
What recommendations would you give to someone considering this product?
Go for it!
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Sandeep S.
- Role: Operations
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2025
All-in-One Solution for Growing Businesses
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
ADP Workforce Now differentiates itself from other Human Capital Management (HCM) solutions primarily through its comprehensive integration of payroll, HR, and workforce management in a single cloud-based platform. Unlike many HR systems that focus only on specific functions such as payroll or talent management, ADP Workforce Now provides an all-in-one solution covering payroll processing, benefits administration, time and attendance tracking, talent management, and workforce analytics.
What is your favorite aspect of this product?
The most appreciated aspect of ADP Workforce Now is its comprehensive integration of payroll, HR, and workforce management in a single platform. This all-in-one approach allows organizations to streamline administrative tasks, reduce errors, and improve efficiency. Additionally, the system’s strong compliance features ensure that payroll and labor regulations are consistently met, which reduces risk for the organization. The employee self-service and mobile accessibility further enhance the user experience, enabling employees and managers to access information, update records, and perform HR tasks independently.
What do you dislike most about this product?
The main dislikes are limited customization options, complexity in advanced reporting, and relatively high cost of ownership.
What recommendations would you give to someone considering this product?
For someone considering ADP Workforce Now, it is recommended to first evaluate the organization’s HR and payroll needs to identify which modules are most relevant, since the platform offers a wide range of features. Proper planning for training and change management is essential, as the system’s comprehensive functionality may be complex for HR teams and employees initially. It is also advisable to leverage the platform’s integration capabilities with other business systems to maximize efficiency and ensure smooth data flow. Organizations should assess budget and licensing costs carefully, especially if multiple modules.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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