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ADP Workforce Now Logo
ADP

ADP Workforce Now

Composite Score
7.3 /10
CX Score
7.3 /10

What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details

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Awards & Recognition

ADP Workforce Now won the following awards in the Workforce Management - Midmarket category

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ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

2
Since last award

89 Plan to Renew

2
Since last award

75 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+72 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

6% Negative
13% Neutral
81% Positive

Pros

  • Security Protects
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 76

Time Capture

81

Time Capture Physical

80

Shift Management

78

Workforce Dashboards and Reporting

77

Staffing

77

Attendance Management and Policies

76

Workforce Scheduling

76

Workforce Planning and Forecasting

74

Absence Management

74

Rate Policies

73

Labor Costing and Splitting

71

Vendor Capability Ratings

Average 74

Breadth of Features

79

Ease of Implementation

78

Ease of IT Administration

76

Business Value Created

76

Quality of Features

76

Ease of Data Integration

75

Usability and Intuitiveness

74

Availability and Quality of Training

73

Product Strategy and Rate of Improvement

72

Ease of Customization

70

Vendor Support

70

ADP Workforce Now Reviews

Laura V.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2026

ADP is not my friend

Likeliness to Recommend

1 /10

What differentiates ADP Workforce Now from other similar products?

Not focused on the customer and should have offered more best practice tools when implementation took place rather than just doing what the customer asked (even though it was wrong).

What is your favorite aspect of this product?

Nothing about this product is a favorite of mine.

What do you dislike most about this product?

I have only 2000 characters, and that is not enough to express my dislikes of this product.

What recommendations would you give to someone considering this product?

Stop what you are doing and look for another product.

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Reliable

Ronit S.

  • Role: Operations
  • Industry: Consulting
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Sep 2025

ADP : King Of Payroll

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

The service which you get is top notch!

What is your favorite aspect of this product?

It’s a reliable product.

What do you dislike most about this product?

Cost is higher however the things are good when you start using it

What recommendations would you give to someone considering this product?

Go for it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Sandeep S.

  • Role: Operations
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2025

All-in-One Solution for Growing Businesses

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

ADP Workforce Now differentiates itself from other Human Capital Management (HCM) solutions primarily through its comprehensive integration of payroll, HR, and workforce management in a single cloud-based platform. Unlike many HR systems that focus only on specific functions such as payroll or talent management, ADP Workforce Now provides an all-in-one solution covering payroll processing, benefits administration, time and attendance tracking, talent management, and workforce analytics.

What is your favorite aspect of this product?

The most appreciated aspect of ADP Workforce Now is its comprehensive integration of payroll, HR, and workforce management in a single platform. This all-in-one approach allows organizations to streamline administrative tasks, reduce errors, and improve efficiency. Additionally, the system’s strong compliance features ensure that payroll and labor regulations are consistently met, which reduces risk for the organization. The employee self-service and mobile accessibility further enhance the user experience, enabling employees and managers to access information, update records, and perform HR tasks independently.

What do you dislike most about this product?

The main dislikes are limited customization options, complexity in advanced reporting, and relatively high cost of ownership.

What recommendations would you give to someone considering this product?

For someone considering ADP Workforce Now, it is recommended to first evaluate the organization’s HR and payroll needs to identify which modules are most relevant, since the platform offers a wide range of features. Proper planning for training and change management is essential, as the system’s comprehensive functionality may be complex for HR teams and employees initially. It is also advisable to leverage the platform’s integration capabilities with other business systems to maximize efficiency and ensure smooth data flow. Organizations should assess budget and licensing costs carefully, especially if multiple modules.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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