ADP

ADP Workforce Now

7.1 /10

What is ADP Workforce Now?

ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

80 Likeliness to Recommend

90 Plan to Renew

72 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

+67 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

6% Negative

17% Neutral

77% Positive

Pros

Security Protects
Reliable
Performance Enhancing
Respectful

Cons

Under Delivered

Feature Ratings

Average 73

Time Capture Physical

Attendance Management and Policies

Workforce Dashboards and Reporting

Time Capture Virtual

Workforce Scheduling

Staffing

Workforce Planning and Forecasting

Absence Management

Shift Management

Rate Policies

Labor Costing and Splitting

Vendor Capability Ratings

Average 71

Quality of Features

Ease of IT Administration

Breadth of Features

Ease of Implementation

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Ease of Customization

Also Featured in...

Benefits Administration

Score 8.2

View ADP Workforce Now in this category (opens in a new tab)

Payroll

Score 8.0

View ADP Workforce Now in this category (opens in a new tab)

Human Capital Management - Midmarket

Score 7.8

View ADP Workforce Now in this category (opens in a new tab)

ADP Workforce Now Reviews

Taher P.

Role: Operations
Industry: Food and Beverage
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2023

Good and cheap product but lot of downtime

Likeliness to Recommend

7 /10

What differentiates ADP Workforce Now from other similar products?

It is cheap and has a great payment plan

What is your favorite aspect of this product?

Time sheet is easy to fill

What do you dislike most about this product?

downtime and failing of the platform

What recommendations would you give to someone considering this product?

All the best getting a hold of the support team.

Pros

Inspires Innovation
Security Protects
Performance Enhancing
Enables Productivity

Cons

Wastes Time
Less Fair
Slower Product Innovation

Jason R.

Role: Sales Marketing
Industry: Entertainment
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

Excellent Human Resources and Payroll Software

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

The platform's ease of use and the streamlined processes it facilitates are two of my favorite features. Every business out there should be making use of this fantastic resource.

What is your favorite aspect of this product?

It's fantastic that we can finally see all of our benefits in one place thanks to the integration of the retirement dashboard with the current workforce. The employee voice is an interesting addition as well.

What do you dislike most about this product?

In my opinion, account managers and other forms of customer support might provide more timely responses and assistance. Sometimes I am able to work through problems on my own, but it would be much more efficient to have someone available.

What recommendations would you give to someone considering this product?

Log in to the retirement site right now and bring it into the workplace. This will be useful because I won't have to sign up for yet another site just to keep tabs on the info I need.

Pros

Enables Productivity
Saves Time
Security Protects
Helps Innovate

Role: Operations
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Apr 2023

User Friendly

Likeliness to Recommend

8 /10

Pros

Efficient Service
Respectful
Effective Service
Caring

ADP Workforce Now

What is ADP Workforce Now?

Company Details

Need Assistance?

Awards & Recognition

ADP Workforce Now Ratings

80 Likeliness to Recommend

90 Plan to Renew

72 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+67 Net Emotional Footprint

How much do users love ADP Workforce Now?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Time Capture Physical The use of physical clocks (swipe, key, biometric, retina) to clock-in/out of a shift or a role.

Attendance Management and Policies The ability to configure rules related to types of hours, job requirements, thresholds, and eligible employees.

Workforce Dashboards and Reporting The ability to report on both in-range (day, week, month, quarter, etc.) events as well as aggregate views of labor.

Time Capture Virtual The use of device-agnostic methods to clock-in/out of a shift or role.

Workforce Scheduling The ability to configure work schedules for hourly and salaried employees and teams (e.g. crew, car, vessel), including rotations and recurring shifts.

Staffing The rostering or assigning of resources to a shift or schedule based on a pre-defined set of criteria.

Workforce Planning and Forecasting The ability to forecast and plan for labor requirements based on historical, heuristic, and other parameters.

Absence Management The ability to configure absence policies and types, call-ins, and provide visibility into absences.

Shift Management The ability for employees to exchange and bid on available shifts, rotations, and schedules.

Rate Policies The ability to configure or integrate with rate policies for jobs, resources, and other identifying attributes.

Labor Costing and Splitting The ability to report on the cost of labor for schedules, resources, and work types against other reporting dimensions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Benefits Administration

Payroll

Human Capital Management - Midmarket

ADP Workforce Now Reviews

Taher P.

Good and cheap product but lot of downtime

Likeliness to Recommend

Pros

Cons

Jason R.

Excellent Human Resources and Payroll Software

Likeliness to Recommend

Pros

User Friendly

Likeliness to Recommend

Pros

Most Popular ADP Workforce Now Comparisons

isolved People Cloud

BambooHR

Zoho People

Paycom

UKG Ready

Legion Workforce Management

Feature Ratings

Time Capture Physical

Attendance Management and Policies

Workforce Dashboards and Reporting

Time Capture Virtual

Workforce Scheduling

Staffing

Workforce Planning and Forecasting

Absence Management

Shift Management

Rate Policies

Labor Costing and Splitting

Vendor Capability Ratings

Quality of Features

Ease of IT Administration

Breadth of Features

Ease of Implementation

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Ease of Customization