What is ADP Workforce Now?
ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
4
Since last award
94 Plan to Renew
6
Since last award
79 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+76 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP Workforce Now?
Pros
- Performance Enhancing
- Altruistic
- Trustworthy
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Employer Portal
Templated Communications
Pre-Boarding
Pre-Screening Pre-Qualification
Skills Testing
Analytics and Reporting
Privacy, Security, and Regulatory Compliance
Onboarding Document Management
HRIS Integration
Chatbot
Systems Integration
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Quality of Features
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Availability and Quality of Training
Ease of IT Administration
Ease of Data Integration
Also Featured in...
Human Capital Management - Midmarket
Score 8.0
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Payroll
Score 7.9
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Talent Management
Score 7.7
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Benefits Administration
Score 7.6
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Workforce Management - Midmarket
Score 7.3
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ADP Workforce Now Reviews
Alex R.
- Role: Human Resources
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Sep 2025
cloud‑based, all‑in‑one HR
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
ADP Workforce Now stands out for its robust payroll, compliance tools, integrated HR suite, scalable modules, and industry benchmarking—ideal for midsize to large businesses needing an all-in-one platform.
What is your favorite aspect of this product?
Payroll & Compliance Automation — Automatically handles tax filings, wages, withholdings, legal compliance across jurisdictions.
What do you dislike most about this product?
Integrated HR + Analytics + Reporting Suite — Centralized HR workflows (onboarding, benefits, time tracking) with dashboards and benchmarking/people‑analytics.
What recommendations would you give to someone considering this product?
You need a lightweight, very intuitive tool, especially for recruitment / ATS,
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Amanda G.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted Aug 2025
ADP - Big Software with a Personalized Feel
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
The fact that ADP is used in organizations across the globe shows that it is a great platform.
What is your favorite aspect of this product?
It is available in a mobile format.
What do you dislike most about this product?
It can be tricky when reaching out to support. However, with a dedicated client service representative who has been resolved at this point.
What recommendations would you give to someone considering this product?
Try it for a month and you will see the difference.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Friendly Negotiation
Please tell us why you think this review should be flagged.
Yash P.
- Role: Finance
- Industry: Finance
- Involvement: Vendor Selection and Purchasing
Submitted Aug 2025
ADP is very user friendly and easy to learn!
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
Just the ease of use and learnability.
What is your favorite aspect of this product?
I like how easy it is to learn. The first time I joined a company using ADP, I picked it up immediately
What do you dislike most about this product?
Ease of use
What recommendations would you give to someone considering this product?
take the time to learn the product initially.
Pros
- Effective Service
- Caring
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
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