What is ADP Workforce Now?
ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
4
Since last award
94 Plan to Renew
6
Since last award
79 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+76 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP Workforce Now?
Pros
- Performance Enhancing
- Altruistic
- Trustworthy
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Employer Portal
Templated Communications
Pre-Boarding
Pre-Screening Pre-Qualification
Skills Testing
Analytics and Reporting
Privacy, Security, and Regulatory Compliance
Onboarding Document Management
HRIS Integration
Chatbot
Systems Integration
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Quality of Features
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Availability and Quality of Training
Ease of IT Administration
Ease of Data Integration
Also Featured in...
Human Capital Management - Midmarket
Score 8.0
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Payroll
Score 7.9
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Talent Management
Score 7.7
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Benefits Administration
Score 7.6
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Workforce Management - Midmarket
Score 7.3
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ADP Workforce Now Reviews
Marianela F.
- Role: C-Level
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2025
ADP is very innovative.
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
It's efficient, greatly facilitates payroll and hiring management, and continues to grow and expand throughout the organization.
What is your favorite aspect of this product?
To be precise, I like its extensive functionality, analysis and interface.
What do you dislike most about this product?
I use the system daily and find it effective and efficient. I'm thrilled to use every feature and integration. ADP is very innovative.
What recommendations would you give to someone considering this product?
For any organization, ADP Workforce Now is the easiest and most fluid way to process payroll. The platform's performance is stable during peak hours, and customer service response times are very fast.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Robin F.
- Role: Human Resources
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Mar 2024
Very user friendly but a bit old school
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
Easier to use, more user friendly
What is your favorite aspect of this product?
Easy to use
What do you dislike most about this product?
Doesn't have all capabilities of other systems
What recommendations would you give to someone considering this product?
Decide what you need it for - basic HR management is great. There are other systems that do more.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Transparent
Cons
- Commodity Features
- Less Efficient Service
Please tell us why you think this review should be flagged.
Trevor D.
- Role: Sales Marketing
- Industry: Biotechnology
- Involvement: End User of Application
Submitted Dec 2023
All in one solution
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
So many features
What is your favorite aspect of this product?
Easy to navigate between modules
What do you dislike most about this product?
Can get lost sometimes due to extent of features
What recommendations would you give to someone considering this product?
Highly recommend
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
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