What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details


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Awards & Recognition

ADP Workforce Now won the following awards in the Talent Acquisition Suites category

ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

4
Since last award

94 Plan to Renew

6
Since last award

79 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

7% Negative
13% Neutral
80% Positive

Pros

  • Performance Enhancing
  • Altruistic
  • Trustworthy
  • Effective Service

Feature Ratings

Average 80

Employee Employer Portal

88

Templated Communications

84

Pre-Boarding

83

Pre-Screening Pre-Qualification

83

Skills Testing

82

Analytics and Reporting

82

Privacy, Security, and Regulatory Compliance

81

Onboarding Document Management

81

HRIS Integration

80

Chatbot

80

Systems Integration

79

Vendor Capability Ratings

Average 80

Breadth of Features

85

Ease of Implementation

84

Quality of Features

83

Business Value Created

83

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

81

Ease of Customization

80

Vendor Support

79

Availability and Quality of Training

77

Ease of IT Administration

76

Ease of Data Integration

74

ADP Workforce Now Reviews

PRIYAM V.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Secure, scalable & well suited for larger firms.

Likeliness to Recommend

8 /10

What differentiates ADP Workforce Now from other similar products?

-It promises enterprise-grade security and auditory compliance. -Single point of data entry to reduce errors. -Payroll tab has various inbuilt widgets useful for the employees, such as the tax calculator. -High level analytics can be generated. Leaders can access the dashboards to generate granular employee reports which help us in making better decisions.

What is your favorite aspect of this product?

Leaves & vacation tracking system is highly versatile.

What do you dislike most about this product?

-Application has same-page reporting system so that users don't have to leave the current page. Due to this feature, each click refreshes the module or the webpage to get the latest data. In real-time, this takes 2-3 seconds and feels like a lag in the software. -Customization after the initial setup is a nightmare. For several months, our employees were looking at widgets based on 'Dollars' because the software wasn't localized. -Only the Premium plan is suitable for larger organizations, which is expensive.

What recommendations would you give to someone considering this product?

Overall, a decent product much suited for larger organizations.

Pros

  • Acts with Integrity
  • Performance Enhancing
  • Efficient Service
  • Generous Negotitation

Cons

  • Slower Product Innovation
  • Under Delivered
  • Less Friendly Negotiation

Taher P.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Good and cheap product but lot of downtime

Likeliness to Recommend

7 /10

What differentiates ADP Workforce Now from other similar products?

It is cheap and has a great payment plan

What is your favorite aspect of this product?

Time sheet is easy to fill

What do you dislike most about this product?

downtime and failing of the platform

What recommendations would you give to someone considering this product?

All the best getting a hold of the support team.

Pros

  • Inspires Innovation
  • Security Protects
  • Performance Enhancing
  • Enables Productivity

Cons

  • Wastes Time
  • Less Fair
  • Slower Product Innovation

David C.

  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to use and has the right tools I need!

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

I think it's the ease of use and customer service.

What is your favorite aspect of this product?

Great UI! The pages load very fast!

What do you dislike most about this product?

I just want an app associated with it.

What recommendations would you give to someone considering this product?

Make sure you learn the ins and outs!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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