What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

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Awards & Recognition

ADP Workforce Now won the following awards in the Talent Acquisition Suites category

ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

2% Negative
15% Neutral
83% Positive

Pros

  • Performance Enhancing
  • Altruistic
  • Trustworthy
  • Respectful

Feature Ratings

Average 82

Employee Employer Portal

91

Templated Communications

87

Pre-Boarding

86

Systems Integration

86

Pre-Screening Pre-Qualification

85

Privacy, Security, and Regulatory Compliance

84

Analytics and Reporting

83

Requisitions

83

Onboarding Document Management

83

HRIS Integration

82

Job Board Integration

82

Vendor Capability Ratings

Average 84

Quality of Features

88

Business Value Created

87

Breadth of Features

86

Usability and Intuitiveness

86

Product Strategy and Rate of Improvement

85

Ease of Implementation

84

Ease of Customization

84

Vendor Support

83

Availability and Quality of Training

80

Ease of IT Administration

80

Ease of Data Integration

78

ADP Workforce Now Reviews

Taheisha C.

  • Role: Human Resources
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

easy to use, ease of communication

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

Unsure but ADP has been reliable

What is your favorite aspect of this product?

time keeping management

What do you dislike most about this product?

wait time when contacting customer support

What recommendations would you give to someone considering this product?

none, content with the service

Pros

  • Helps Innovate
  • Trustworthy
  • Effective Service
  • Inspires Innovation

Cons

  • Less Productive
  • Commodity Features

Brianna L.

  • Role: Human Resources
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

ADP is straightforward to use.

Likeliness to Recommend

7 /10

What differentiates ADP Workforce Now from other similar products?

it is easier to use than other programs.

What is your favorite aspect of this product?

The finest part, in my opinion, is that the ADP is open to everyone. Having all aspects of employee management, including onboarding, payroll, taxes, benefits, and time and attendance, on the same platform or with the possibility to do so, is very convenient. I've worked for organizations with similar platforms, but they weren't as well-oiled as this one. Human resources may be a chaotic area due to the fact that it is always evolving.

What do you dislike most about this product?

The improvements that ADP makes are the only drawback. The most recent releases have failed to meet expectations, resulting in ADP functionalities that don't operate properly or even at all. On a Monday morning, it's a bit difficult to handle payroll because of the weekend boost. However, when everything is running well, it's a wonderful experience!

What recommendations would you give to someone considering this product?

This is the platform for you if you want to handle benefits, payroll, onboarding, and so on all in one place!

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Efficient Service

Shaira S.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Outstanding system to attract the right candidates

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

Allows employees to self-enroll for courses and managers can custom build or upload training content. Includes more than 40 pre-packaged compliance and development courses. Enables mobile time collection with employee scheduling and offers overtime and absence analytics and reporting.

What is your favorite aspect of this product?

By providing access to pay, benefits and time information, it makes employees self-dependent. Employees have the option of viewing worl schedules and downloading pay statements.

What do you dislike most about this product?

No features of ADP Workforce Now that disappoints. It has helped streamline the entire recruiting and hiring process and the only con that I can mention here is there is no on-premise installation.

What recommendations would you give to someone considering this product?

I recommend ADP Workforce Now because of the system's ease of use, it offers all the needed features at a reasonable price compared to other systems, and also because of the professionalism of the ADP staff.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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