What is ADP Workforce Now?

ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

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ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

88 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

7% Negative
7% Neutral
86% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Includes Product Enhancements

Feature Ratings

Average 80

Employee Engagement

88

Onboarding Offboarding

86

Talent Acquisition

83

Rewards Recognition

78

Performance Management

78

Learning and Development

74

Wellness

67

Succession Planning

63

Compensation Management

58

Career Pathing

50

Collaboration

50

Vendor Capability Ratings

Average 81

Ease of Implementation

91

Quality of Features

85

Ease of IT Administration

84

Breadth of Features

83

Vendor Support

82

Availability and Quality of Training

81

Business Value Created

80

Product Strategy and Rate of Improvement

79

Usability and Intuitiveness

78

Ease of Data Integration

77

Ease of Customization

76

ADP Workforce Now Reviews

Brianna L.

  • Role: Human Resources
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

ADP is straightforward to use.

Likeliness to Recommend

7 /10

What differentiates ADP Workforce Now from other similar products?

it is easier to use than other programs.

What is your favorite aspect of this product?

The finest part, in my opinion, is that the ADP is open to everyone. Having all aspects of employee management, including onboarding, payroll, taxes, benefits, and time and attendance, on the same platform or with the possibility to do so, is very convenient. I've worked for organizations with similar platforms, but they weren't as well-oiled as this one. Human resources may be a chaotic area due to the fact that it is always evolving.

What do you dislike most about this product?

The improvements that ADP makes are the only drawback. The most recent releases have failed to meet expectations, resulting in ADP functionalities that don't operate properly or even at all. On a Monday morning, it's a bit difficult to handle payroll because of the weekend boost. However, when everything is running well, it's a wonderful experience!

What recommendations would you give to someone considering this product?

This is the platform for you if you want to handle benefits, payroll, onboarding, and so on all in one place!

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Efficient Service

Shaira S.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Outstanding system to attract the right candidates

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

Allows employees to self-enroll for courses and managers can custom build or upload training content. Includes more than 40 pre-packaged compliance and development courses. Enables mobile time collection with employee scheduling and offers overtime and absence analytics and reporting.

What is your favorite aspect of this product?

By providing access to pay, benefits and time information, it makes employees self-dependent. Employees have the option of viewing worl schedules and downloading pay statements.

What do you dislike most about this product?

No features of ADP Workforce Now that disappoints. It has helped streamline the entire recruiting and hiring process and the only con that I can mention here is there is no on-premise installation.

What recommendations would you give to someone considering this product?

I recommend ADP Workforce Now because of the system's ease of use, it offers all the needed features at a reasonable price compared to other systems, and also because of the professionalism of the ADP staff.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ashley D.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Solid and advanced HR and Payroll tool

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

Automatic creation of job descriptions and job postings. Offers screening, compliance verification and background check tools and also facilitates succession planning.

What is your favorite aspect of this product?

Real-time team engagement, custom and performance pulse surveys. Coaching intelligence and insights. Job description wizards and templates.

What do you dislike most about this product?

The only dislike I have for ADP Workforce Now is that it doesn't allow us to track job applications.

What recommendations would you give to someone considering this product?

You will be fortunate enough in selecting ADP Workforce Now because it is a partner that will evolve with you. This solution will create efficiencies within the HR department so that you can spend more time developing your employees.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing