ADP

ADP Workforce Now

7.5 /10

What is ADP Workforce Now?

ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details

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ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

88 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

7% Negative

7% Neutral

86% Positive

Pros

Reliable
Trustworthy
Respectful
Includes Product Enhancements

Feature Ratings

Average 80

Employee Engagement

Onboarding Offboarding

Talent Acquisition

Rewards Recognition

Performance Management

Learning and Development

Wellness

Succession Planning

Compensation Management

Career Pathing

Collaboration

Vendor Capability Ratings

Average 81

Ease of Implementation

Quality of Features

Ease of IT Administration

Breadth of Features

Vendor Support

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Also Featured in...

Benefits Administration

Score 8.2

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Payroll

Score 8.0

View ADP Workforce Now in this category (opens in a new tab)

Human Capital Management - Midmarket

Score 7.8

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Workforce Management - Midmarket

Score 7.1

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ADP Workforce Now Reviews

Taheisha C.

Role: Human Resources
Industry: Food and Beverage
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2022

easy to use, ease of communication

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

Unsure but ADP has been reliable

What is your favorite aspect of this product?

time keeping management

What do you dislike most about this product?

wait time when contacting customer support

What recommendations would you give to someone considering this product?

none, content with the service

Pros

Helps Innovate
Trustworthy
Effective Service
Inspires Innovation

Cons

Less Productive
Commodity Features

Sarah L.

Role: Human Resources
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2022

Great Human Resources Management

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

Among so many used and sought-after software, we decided on ADP Workface, because it integrated all our needs into a single software, thus allowing greater fluidity, performance and profits in our company

What is your favorite aspect of this product?

We needed some software that was complete and covered all the needs we had in the human resources area, we found ADP Workforce, which became our best ally and our work performance changed radically. Our employees have access to all your information, such as their payroll, benefits, vacations, etc., available for when you want to enter and verify, all this without the need to access human resources

What do you dislike most about this product?

The prices are a little high, but its capacity and performance keep the cost negligible.

What recommendations would you give to someone considering this product?

This software has many built-in features, payroll, talent, benefits, data management and employee personal information. Very easy to use, regardless of time, place, and without being at a desk all day.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Tim C.

Role: Human Resources
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

"Employee management platform"

Likeliness to Recommend

8 /10

What differentiates ADP Workforce Now from other similar products?

It is an easy to use program, and it has many functions that are very helpful, in these aspects it is much better than other programs.

What is your favorite aspect of this product?

The ADP Workforce Now system has been my go-to for more than five years now. I like the product's robustness and the fact that it includes everything I need in its Human Capital Management (HCM) bundle. The whole life cycle of an employee, from the time they are hired to the time they are off-boarded, is included in the suite. I have access to all HR, Payroll, and Benefits reports. In addition to having a time and attendance module, this platform is really well-designed.

What do you dislike most about this product?

After ADP does an update, the system may go down. Unfortunately, ADP does not provide any information on when the system will be operational during these hours. Using the Bridge is the only way to find the answers you need. It's a huge pain in the rear. Only a few times a year does this happen! If you have an urgent tax problem, it is recommended to file a case with your Representative as well as uploading the tax notices to your account.

What recommendations would you give to someone considering this product?

All of your HR and Payroll requirements may be met by ADP in one spot! All federal and state requirements may be met without having to log in to different platforms.

Pros

Trustworthy
Unique Features
Efficient Service
Effective Service

ADP Workforce Now

What is ADP Workforce Now?

Company Details

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ADP Workforce Now Ratings

88 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love ADP Workforce Now?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Employee Engagement Provides ability to solicit and measure employee engagement feedback.

Onboarding Offboarding Provides ability to create standard workflow for onboarding and offboarding employees

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Learning and Development All aspects of learning management systems, content and curriculum development, development plans, skills databases, certifications, and reporting.

Wellness Ability to track and manage employee wellness programs and their usage

Succession Planning Software contains employee succession planning functionality.

Compensation Management Software provides ability to track and measure employee compensation

Career Pathing Ability to map and communicate standard employee career paths.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Benefits Administration

Payroll

Human Capital Management - Midmarket

Workforce Management - Midmarket

ADP Workforce Now Reviews

Taheisha C.

easy to use, ease of communication

Likeliness to Recommend

Pros

Cons

Sarah L.

Great Human Resources Management

Likeliness to Recommend

Pros

Tim C.

"Employee management platform"

Likeliness to Recommend

Pros

Feature Ratings

Employee Engagement

Onboarding Offboarding

Talent Acquisition

Rewards Recognition

Performance Management

Learning and Development

Wellness

Succession Planning

Compensation Management

Career Pathing

Collaboration

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Ease of IT Administration

Breadth of Features

Vendor Support

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization