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ADP Workforce Now
7.7 /10

What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details

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Awards & Recognition

ADP Workforce Now won the following awards in the Talent Management category

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ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

3
Since last award

96 Plan to Renew

4
Since last award

81 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

5% Negative
11% Neutral
84% Positive

Pros

  • Acts with Integrity
  • Generous Negotitation
  • Fair
  • Transparent

Feature Ratings

Average 78

Onboarding Offboarding

84

Performance Management

80

Employee Engagement

79

Talent Acquisition

78

Compensation Management

77

Rewards Recognition

76

Wellness

76

Learning and Development

73

Succession Planning

72

Collaboration

72

Career Pathing

70

Vendor Capability Ratings

Average 76

Ease of Implementation

83

Usability and Intuitiveness

78

Breadth of Features

78

Ease of IT Administration

77

Quality of Features

77

Ease of Data Integration

77

Business Value Created

76

Ease of Customization

76

Vendor Support

75

Availability and Quality of Training

71

Product Strategy and Rate of Improvement

70

Also Featured in...

Human Capital Management - Midmarket

Score 8.0

View ADP Workforce Now in this category (opens in a new tab)

Payroll

Score 7.9

View ADP Workforce Now in this category (opens in a new tab)

Benefits Administration

Score 7.6

View ADP Workforce Now in this category (opens in a new tab)

Talent Acquisition Suites

Score 7.5

View ADP Workforce Now in this category (opens in a new tab)

Workforce Management - Midmarket

Score 7.3

View ADP Workforce Now in this category (opens in a new tab)

ADP Workforce Now Reviews

Brooke B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Adequate for time management and payroll

Likeliness to Recommend

7 /10

What differentiates ADP Workforce Now from other similar products?

Incumbent status. High security confidence.

What is your favorite aspect of this product?

Self serve portal for updating tax forms, direct deposit, etc. as an employee

What do you dislike most about this product?

It's a legacy product so it's pretty old school and the UI could use an update

What recommendations would you give to someone considering this product?

Leverage their online learning

Pros

  • Security Protects
  • Effective Service
  • Helps Innovate
  • Reliable

Cons

  • Slower Product Innovation
  • Commodity Features
  • Leverages Incumbent Status

Laura V.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2026

ADP is not my friend

Likeliness to Recommend

1 /10

What differentiates ADP Workforce Now from other similar products?

Not focused on the customer and should have offered more best practice tools when implementation took place rather than just doing what the customer asked (even though it was wrong).

What is your favorite aspect of this product?

Nothing about this product is a favorite of mine.

What do you dislike most about this product?

I have only 2000 characters, and that is not enough to express my dislikes of this product.

What recommendations would you give to someone considering this product?

Stop what you are doing and look for another product.

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Reliable

Alex R.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

cloud‑based, all‑in‑one HR

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

ADP Workforce Now stands out for its robust payroll, compliance tools, integrated HR suite, scalable modules, and industry benchmarking—ideal for midsize to large businesses needing an all-in-one platform.

What is your favorite aspect of this product?

Payroll & Compliance Automation — Automatically handles tax filings, wages, withholdings, legal compliance across jurisdictions.

What do you dislike most about this product?

Integrated HR + Analytics + Reporting Suite — Centralized HR workflows (onboarding, benefits, time tracking) with dashboards and benchmarking/people‑analytics.

What recommendations would you give to someone considering this product?

You need a lightweight, very intuitive tool, especially for recruitment / ATS,

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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