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ADP Workforce Now
8.0 /10

What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details

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Awards & Recognition

ADP Workforce Now won the following awards in the Talent Management category

ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

3
Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

5
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

1% Negative
12% Neutral
87% Positive

Pros

  • Generous Negotitation
  • Acts with Integrity
  • Transparent
  • Friendly Negotiation

Feature Ratings

Average 80

Onboarding Offboarding

85

Performance Management

81

Employee Engagement

80

Talent Acquisition

80

Rewards Recognition

79

Compensation Management

78

Wellness

77

Learning and Development

76

Succession Planning

75

Career Pathing

73

Collaboration

72

Vendor Capability Ratings

Average 78

Ease of Implementation

83

Usability and Intuitiveness

81

Ease of IT Administration

80

Quality of Features

80

Ease of Data Integration

80

Ease of Customization

79

Business Value Created

79

Breadth of Features

79

Vendor Support

78

Availability and Quality of Training

74

Product Strategy and Rate of Improvement

72

Also Featured in...

Payroll

Score 8.1

View ADP Workforce Now in this category (opens in a new tab)

Human Capital Management - Midmarket

Score 8.1

View ADP Workforce Now in this category (opens in a new tab)

Talent Acquisition Suites

Score 7.9

View ADP Workforce Now in this category (opens in a new tab)

Benefits Administration

Score 7.9

View ADP Workforce Now in this category (opens in a new tab)

Workforce Management - Midmarket

Score 7.5

View ADP Workforce Now in this category (opens in a new tab)

ADP Workforce Now Reviews

Brooke B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Adequate for time management and payroll

Likeliness to Recommend

7 /10

What differentiates ADP Workforce Now from other similar products?

Incumbent status. High security confidence.

What is your favorite aspect of this product?

Self serve portal for updating tax forms, direct deposit, etc. as an employee

What do you dislike most about this product?

It's a legacy product so it's pretty old school and the UI could use an update

What recommendations would you give to someone considering this product?

Leverage their online learning

Pros

  • Security Protects
  • Effective Service
  • Helps Innovate
  • Reliable

Cons

  • Slower Product Innovation
  • Commodity Features
  • Leverages Incumbent Status

Robin F.

  • Role: Human Resources
  • Industry: Government
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Very user friendly but a bit old school

Likeliness to Recommend

8 /10

What differentiates ADP Workforce Now from other similar products?

Easier to use, more user friendly

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

Doesn't have all capabilities of other systems

What recommendations would you give to someone considering this product?

Decide what you need it for - basic HR management is great. There are other systems that do more.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Transparent

Cons

  • Commodity Features
  • Less Efficient Service

Alex R.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

cloud‑based, all‑in‑one HR

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

ADP Workforce Now stands out for its robust payroll, compliance tools, integrated HR suite, scalable modules, and industry benchmarking—ideal for midsize to large businesses needing an all-in-one platform.

What is your favorite aspect of this product?

Payroll & Compliance Automation — Automatically handles tax filings, wages, withholdings, legal compliance across jurisdictions.

What do you dislike most about this product?

Integrated HR + Analytics + Reporting Suite — Centralized HR workflows (onboarding, benefits, time tracking) with dashboards and benchmarking/people‑analytics.

What recommendations would you give to someone considering this product?

You need a lightweight, very intuitive tool, especially for recruitment / ATS,

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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