What is ADP Workforce Now?

ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details


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Awards & Recognition

ADP Workforce Now won the following awards in the Human Capital Management - Midmarket category

ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

82 Likeliness to Recommend

89 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

11% Negative
11% Neutral
78% Positive

Pros

  • Reliable
  • Security Protects
  • Acts with Integrity
  • Performance Enhancing

Feature Ratings

Average 78

Payroll Administration

83

Employee Record

81

Workforce Planning

80

Benefits Administration

80

Time and Attendance

79

Position Management

79

Performance Management

78

Talent Management

76

Learning and Development

72

Talent Acquisition

71

Vendor Capability Ratings

Average 76

Ease of Implementation

79

Breadth of Features

79

Ease of IT Administration

78

Quality of Features

78

Ease of Data Integration

78

Usability and Intuitiveness

78

Business Value Created

77

Availability and Quality of Training

75

Product Strategy and Rate of Improvement

74

Ease of Customization

73

Vendor Support

71

ADP Workforce Now Reviews

Gerard M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Efficient software for human resource management

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

We were looking for a software that would provide services that cover the administrative needs of human resources, and we found it in ADP workforce, something that we did not have with the previously used software.

What is your favorite aspect of this product?

This wonderful software integrates all the needs that we have in the company, regarding the characteristics in the area of human resources, compliance with rules imposed by the company, talents, workforce, payroll, benefits, time management, schedules, vacations, days off due to illness, holidays, among others, facilitating changes and being very helpful for our company.

What do you dislike most about this product?

Nothing negative to add so far.

What recommendations would you give to someone considering this product?

With availability 24 hours a day, from any location, either outside or inside the country. The changes and editions of information and employee data will be updated immediately, being everything in the same place, offering ease when searching for information.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Brianna L.

  • Role: Human Resources
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

ADP is straightforward to use.

Likeliness to Recommend

7 /10

What differentiates ADP Workforce Now from other similar products?

it is easier to use than other programs.

What is your favorite aspect of this product?

The finest part, in my opinion, is that the ADP is open to everyone. Having all aspects of employee management, including onboarding, payroll, taxes, benefits, and time and attendance, on the same platform or with the possibility to do so, is very convenient. I've worked for organizations with similar platforms, but they weren't as well-oiled as this one. Human resources may be a chaotic area due to the fact that it is always evolving.

What do you dislike most about this product?

The improvements that ADP makes are the only drawback. The most recent releases have failed to meet expectations, resulting in ADP functionalities that don't operate properly or even at all. On a Monday morning, it's a bit difficult to handle payroll because of the weekend boost. However, when everything is running well, it's a wonderful experience!

What recommendations would you give to someone considering this product?

This is the platform for you if you want to handle benefits, payroll, onboarding, and so on all in one place!

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Efficient Service

Shaira S.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Outstanding system to attract the right candidates

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

Allows employees to self-enroll for courses and managers can custom build or upload training content. Includes more than 40 pre-packaged compliance and development courses. Enables mobile time collection with employee scheduling and offers overtime and absence analytics and reporting.

What is your favorite aspect of this product?

By providing access to pay, benefits and time information, it makes employees self-dependent. Employees have the option of viewing worl schedules and downloading pay statements.

What do you dislike most about this product?

No features of ADP Workforce Now that disappoints. It has helped streamline the entire recruiting and hiring process and the only con that I can mention here is there is no on-premise installation.

What recommendations would you give to someone considering this product?

I recommend ADP Workforce Now because of the system's ease of use, it offers all the needed features at a reasonable price compared to other systems, and also because of the professionalism of the ADP staff.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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