What is ADP Workforce Now?

ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details


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Awards & Recognition

ADP Workforce Now won the following awards in the Human Capital Management - Midmarket category

ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

82 Likeliness to Recommend

89 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

11% Negative
11% Neutral
78% Positive

Pros

  • Reliable
  • Security Protects
  • Acts with Integrity
  • Performance Enhancing

Feature Ratings

Average 78

Payroll Administration

83

Employee Record

81

Workforce Planning

80

Benefits Administration

80

Time and Attendance

80

Position Management

79

Performance Management

78

Talent Management

76

Learning and Development

72

Talent Acquisition

71

Vendor Capability Ratings

Average 76

Ease of Implementation

79

Breadth of Features

79

Ease of IT Administration

78

Quality of Features

78

Ease of Data Integration

78

Usability and Intuitiveness

78

Business Value Created

77

Availability and Quality of Training

75

Product Strategy and Rate of Improvement

74

Ease of Customization

73

Vendor Support

71

ADP Workforce Now Reviews

Erica L.

  • Role: Operations
  • Industry: Technology
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Oct 2023

Fantastic product

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

This product is absolutely by far the easiest solution to any business.

What is your favorite aspect of this product?

The user friendliness of the software.

What do you dislike most about this product?

There isn’t anything that I don’t like

What recommendations would you give to someone considering this product?

The only recommendation I would give is to at least try this product out because I assure you won’t be let down.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Taher P.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Good and cheap product but lot of downtime

Likeliness to Recommend

7 /10

What differentiates ADP Workforce Now from other similar products?

It is cheap and has a great payment plan

What is your favorite aspect of this product?

Time sheet is easy to fill

What do you dislike most about this product?

downtime and failing of the platform

What recommendations would you give to someone considering this product?

All the best getting a hold of the support team.

Pros

  • Inspires Innovation
  • Security Protects
  • Performance Enhancing
  • Enables Productivity

Cons

  • Wastes Time
  • Less Fair
  • Slower Product Innovation

Kerron R.

  • Role: Human Resources
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2023

A Capable Human Resource Information System

Likeliness to Recommend

8 /10

What differentiates ADP Workforce Now from other similar products?

ADP provides a wide range of components and is linked to a large library of third party applications that extend its functionality.

What is your favorite aspect of this product?

The interface is very user-friendly, and the ability to customize makes for a positive experience. The navigational components are logical and easy to follow for any type of user.

What do you dislike most about this product?

The reporting functionality, while very flexible, is not as intuitive as it should be when building custom reports within the system. The filter prompts are limited and the ability to preview lacks some interaction ability.

What recommendations would you give to someone considering this product?

The application is very good, but it will require some customization and hand holding when first implementing, I would recommend that you determine your Strategic HR Technology Roadmap and explore the third party application extensions for ADP before you decide that this may be the most appropriate solution for your needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Less Efficient Service

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