Voice of the Customer
Top Medallia Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Wherever your customers are, however they transact with you, and talk to or about you — Medallia will facilitate a conversation between you and every single one of them.

7.1

Composite Score

+54

Emotional Footprint

16

Reviews

Best Alternatives and Competitors to Medallia

Compare how Medallia stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

SandSIV Switzerland Ltd.

sandsiv+

8.8

Composite Score

+94

Emotional Footprint

18

Reviews

Reviews Say

Compared to Medallia, sandsiv+ is:

More Inspiring

More Respectful

More Caring

More Innovative

More Efficient

Better at Support

Momentive

SurveyMonkey

8.5

Composite Score

+92

Emotional Footprint

22

Reviews

Reviews Say

Compared to Medallia, SurveyMonkey is:

More Inspiring

More Respectful

More Caring

More Efficient

More Innovative

More Reliable

Forsta

Forsta

8.4

Composite Score

+92

Emotional Footprint

13

Reviews

Reviews Say

Compared to Medallia, Forsta is:

More Inspiring

More Respectful

More Caring

More Efficient

More Reliable

More Transparent

SurveySparrow Inc

SurveySparrow

8.3

Composite Score

+86

Emotional Footprint

12

Reviews

Reviews Say

Compared to Medallia, SurveySparrow is:

More Inspiring

More Respectful

More Caring

More Efficient

More Transparent

More Reliable

Alchemer LLC

Alchemer

8.2

Composite Score

+79

Emotional Footprint

17

Reviews

Reviews Say

Compared to Medallia, Alchemer is:

More Inspiring

More Respectful

More Caring

More Efficient

More Reliable

Easier to Customize

Ask Nicely Ltd

AskNicely

8.1

Composite Score

+78

Emotional Footprint

14

Reviews

Reviews Say

Compared to Medallia, AskNicely is:

More Caring

More Respectful

More Inspiring

More Efficient

Easier to Customize

Worse at Training

Qualtrics

Qualtrics CustomerXM

7.9

Composite Score

+77

Emotional Footprint

14

Reviews

Reviews Say

Compared to Medallia, Qualtrics CustomerXM is:

More Inspiring

More Respectful

More Efficient

More Caring

More Innovative

More Transparent