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Alchemer LLC

Alchemer

8.2 / 10
Category

What is Alchemer?

Alchemer is a online survey software tool for designing online surveys, collecting data and performing analysis. Our tool supports a variety of online data collection methods including online surveys, online quizzes, questionnaires, web forms, and landing pages.

Company Details


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Awards & Recognition

Alchemer won the following awards in the Voice of the Customer category

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Alchemer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alchemer.

90 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alchemer?

0% Negative
6% Neutral
94% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Trustworthy
  • Acts with Integrity

Cons

  • Vendor's Interest First

Feature Ratings

Average 79

Questionnaire Design/Survey Builder

91

Alerts

88

Sentiment Analytics

80

Data Visualization

79

Dashboards, Analytics and Reporting

78

Multi-Channel Data Collection

77

API Framework

75

Text Analytics

63

Vendor Capability Ratings

Average 80

Breadth of Features

91

Quality of Features

86

Usability and Intuitiveness

84

Ease of Implementation

84

Vendor Support

82

Business Value Created

81

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Customization

77

Ease of Data Integration

77

Ease of IT Administration

75

Alchemer Reviews

Ryan H.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted May 2022

Trusted proven software

Likeliness to Recommend

10 / 10

What differentiates Alchemer from other similar products?

Cost effective

What is your favorite aspect of this product?

Ability to crowd source incumbents

What do you dislike most about this product?

N/a.

What recommendations would you give to someone considering this product?

Speak to the sales team about advanced integrations

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sasha H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted May 2022

Reliable user friendly robust survey system

Likeliness to Recommend

10 / 10

What differentiates Alchemer from other similar products?

Best survey builder - speciality question types

What is your favorite aspect of this product?

Reliability and flexible even while in field

What do you dislike most about this product?

Limited report builder

What recommendations would you give to someone considering this product?

Go Pro at a minimum if you are serious about your research.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sasha H.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

User friendly software with many features

Likeliness to Recommend

10 / 10

What differentiates Alchemer from other similar products?

Intuitive survey builder with a wide range of question options. Advanced designer for on brand surveys. Useful importer to link data to survey results.

What is your favorite aspect of this product?

The survey builder - ease of use and advanced logic.

What do you dislike most about this product?

The dashboards had limited filters so we would supplement Alchemer with PowerBI.

What recommendations would you give to someone considering this product?

If you are in business, take the Pro Version as a minumum.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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