Emotional Footprint Awards 2020

Benefits and Pension Administration


SoftwareReviews names Basys Benefits Administration, COBRAGuard, Gusto, PensionSoft, and Humanic Human Resource Management System as Benefits and Pension Administration Emotional Footprint Award Winners.

Benefits and Pension Administration

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Basys LLC

Basys Benefits Administration

Integrated solution suite to enable benefit plan administrators work more efficiently.

9.8

CX Score

CX
Score

+100

Net Emotional Footprint

Net Emotional
Footprint

95

Value Index

VALUE INDEX

0% Negative 100% Positive
EMOTIONAL FOOTPRINT EMOTIONAL FOOTPRINT 2020
11Reviews

iTedium

COBRAGuard

The Most Affordable, Efficient and Comprehensive Solution for benefit-administration in the market.

9.7

CX Score

CX
Score

+99

Net Emotional Footprint

Net Emotional
Footprint

95

Value Index

VALUE INDEX

0% Negative 99% Positive
EMOTIONAL FOOTPRINT EMOTIONAL FOOTPRINT 2020
14Reviews

Gusto

Gusto

With innovative technology, we make it easier for employees to enroll and for you to manage your benefits.

9.7

CX Score

CX
Score

+99

Net Emotional Footprint

Net Emotional
Footprint

94

Value Index

VALUE INDEX

0% Negative 99% Positive