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What is BambooHR?

The online Human Resources Information System that makes time for the work meant to do. BambooHR guarantees your success when changing from spreadsheets to our HR software.

Company Details


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Awards & Recognition

BambooHR won the following awards in the Benefits Administration category

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BambooHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BambooHR.

87 Likeliness to Recommend

Up 2
Since last award

94 Plan to Renew

Up 2
Since last award

88 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BambooHR?

4% Negative
5% Neutral
91% Positive

Pros

  • Respectful
  • Efficient Service
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 81

Self Service Portal

86

Benefits Administration

83

Payroll Integration

82

User and Enrollment Management

82

Regulatory Compliance

81

Contributions and Payment Tracking

80

Claims Management

77

Archiving and Reporting

76

Provider Management

76

Vendor Capability Ratings

Average 83

Ease of Implementation

89

Breadth of Features

86

Ease of Data Integration

85

Quality of Features

84

Business Value Created

83

Usability and Intuitiveness

83

Ease of IT Administration

82

Ease of Customization

81

Vendor Support

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

80

BambooHR Reviews

andréa c.

  • Role: Human Resources
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Great ATS system. Very intuitve and time saving.

Likeliness to Recommend

9 / 10

What differentiates BambooHR from other similar products?

BambooHR is very intuitive, regularly develops new features to stay up to date.

What is your favorite aspect of this product?

The ATS makes me gain a lot of time, is very user friendly, and enables you to automate many tasks.

What do you dislike most about this product?

Sometimes the features are updated without any notice.

What recommendations would you give to someone considering this product?

If you consider it for the ATS system, it is very effective. I feel like it differentiates a little less for the other HR management aspects (benefits, performance...)

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Trustworthy

Cons

  • Slower Product Innovation

Axelle B.

  • Role: Human Resources
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Reliable HRIS with quick report generation

Likeliness to Recommend

9 / 10

What differentiates BambooHR from other similar products?

We can monitor the progress of each division and the chances available to aid with staff retention thanks to the time tracking on projects and the many reports. The employee's and my personal details are easily accessible, making the onboarding process quick and painless. Benefits monitoring is a nice extra, too.

What is your favorite aspect of this product?

I think the performance evaluation system is fantastic. My company's previous system was cumbersome and time-consuming in comparison to this one. In addition to being straightforward and uncomplicated, it's also quite user-friendly.

What do you dislike most about this product?

They have a poor payroll system. Complexity of any kind renders it useless. Their sales staff guaranteed success. They provide zero assistance to their customers. We've wasted three months creating a solution that's no better than the industry standard for payroll and time tracking.

What recommendations would you give to someone considering this product?

Nothing gets scattered about. In the past, information was scattered over multiple locations and mediums, making it difficult to retrieve when needed. Everything I might need is in one convenient location now.

Pros

  • Enables Productivity
  • Efficient Service
  • Helps Innovate
  • Continually Improving Product

Suhani P.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jan 2023

Excellent product overall

Likeliness to Recommend

9 / 10

What differentiates BambooHR from other similar products?

Bamboo HR offers an additional employee time-tracking app to automatically record activity for hourly employees. Timesheets are easily approved, and reports are available summarizing the results across multiple employees. Another unusual feature of BambooHR is the strong 'self-reporting' functionality of the system BambooHR comes with a comprehensive free trial, without tricks or traps.You have the time to ascertain whether the platform is right for you, without any pressure or expectations. Compared to other platforms, Compared to other platforms, BambooHR is extensively integrated with dozens of other apps and platforms.

What is your favorite aspect of this product?

Centralized database, all the information found at one place Performance reviews and documents storage capabilities No obligation, free demos are provided during the free trial period. A comprehensive online support database answers most queries regarding the platform. For anything else, there is live in-person support via several different channels. Partner integrations include applicant tracking systems, payroll, background checks, and identity management systems. This makes it easy to slot BambooHR seamlessly into your existing tech stack. It also supports business preference —if you would prefer to work with your existing payroll platform

What do you dislike most about this product?

Lack of pricing transparency- The pricing of the two core packages is not provided on the company website. This makes it difficult for prospective purchasers to compare the price against other products. Cloud-only BambooHR is a cloud solution and does not support self-hosted data. BambooHR customer data is hosted in the United States, Canada, or Ireland, depending on where customers are based. This inevitably means giving up some degree of control of the data and creates potential vulnerabilities for the data. Lack of customization in the ‘Essentials’ package.Users are limited to a standard set of reports in the ‘Essentials’ package.

What recommendations would you give to someone considering this product?

It is worth digging in more deeply to demonstrate how the key features of BambooHR work in detail.A leave management widget, giving you a quick overview of who is on leave, who has leave planned, and the leave available to the logged-in user.Announcements, which covers HR activity that has recently occurred, or needs to be actioned by the user A ‘My Benefits’ section summarizing the user’s benefits. A top menu,navigating the user to more detailed individual information, an employee database, the hiring/recruitment function, reports, and a document depository.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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