What is BambooHR?

The online Human Resources Information System that makes time for the work meant to do. BambooHR guarantees your success when changing from spreadsheets to our HR software.

Company Details


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Awards & Recognition

BambooHR won the following awards in the Benefits Administration category

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BambooHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BambooHR.

87 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BambooHR?

3% Negative
4% Neutral
93% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Friendly Negotiation

Feature Ratings

Average 81

Self Service Portal

86

Benefits Administration

84

User and Enrollment Management

83

Regulatory Compliance

81

Payroll Integration

81

Contributions and Payment Tracking

80

Claims Management

78

Archiving and Reporting

77

Provider Management

76

Vendor Capability Ratings

Average 84

Ease of IT Administration

97

Ease of Customization

91

Ease of Implementation

91

Breadth of Features

90

Quality of Features

90

Availability and Quality of Training

89

Product Strategy and Rate of Improvement

89

Usability and Intuitiveness

87

Business Value Created

86

Ease of Data Integration

83

Vendor Support

83

BambooHR Reviews

Nyasha C.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Great features

Likeliness to Recommend

8 / 10

What differentiates BambooHR from other similar products?

BambooHR offers great employee records administration

What is your favorite aspect of this product?

It has the ability to track employee Benefits

What do you dislike most about this product?

It is too pricey

What recommendations would you give to someone considering this product?

To have a customizable system that allows clients to determine their prices by choosing features

Pros

  • Caring
  • Effective Service
  • Inspires Innovation
  • Respectful

Cons

  • Under Delivered
  • Less Generous

Clara E.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

A Streamlined Solution for Fast-Growing Companies

Likeliness to Recommend

8 / 10

What differentiates BambooHR from other similar products?

I don't have a lot of experience with other solutions like this, but what I will say is that for my company, BambooHR has greatly eased some of the HR admin strains and confusion we had before, and helped with the process of onboarding whole new teams from companies my company has acquired.

What is your favorite aspect of this product?

BambooHR has streamline the PTO and Sick leave request process and visibility for others in the company, helped to answer many questions by providing a fairly self-service and centralized place for quick-access HR information, and helped with things like goal tracking and self review.

What do you dislike most about this product?

There is some definite inflexibility with the platform. The Review and Employee Development modules are rigid and don't allow for much customization, and... since most companies do these things uniquely from others, that lack of flexibility causes confusion and frustration.

What recommendations would you give to someone considering this product?

Use it for efficiency, consistency, and HR management, but perhaps consider another tool or process for Goal Tracking and employee development planning and tracking.

Pros

  • Trustworthy
  • Caring
  • Respectful
  • Client Friendly Policies

Hiba E.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Easy to use, lots of updates

Likeliness to Recommend

10 / 10

What differentiates BambooHR from other similar products?

they do a lot of upgrades based on suggestions from clients, provide many features, very easy to use

What is your favorite aspect of this product?

do not need a lot of training to use the system

What do you dislike most about this product?

in few cases, it times you out while you are working on entries and you have to restart.

What recommendations would you give to someone considering this product?

highly recommended to use, if you need added features, just suggest them and know they will be implemented.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Effective Service

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