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bswift Logo
bswift

bswift

6.0 / 10
Category
bswift
6.0 / 10

What is bswift?

bswift's innovative, highly configurable software delivers more bang for your buck than traditional outsourcing and ERP vendors that require costly installation, customization and development. And our best-in-class technology is backed by a dedicated team of benefits and health care experts who not only provide knowledgeable customer service, but also share industry insights, best practices, ideas and suggestions for making your benefits — and your business — work better.

Company Details


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bswift Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on bswift.

75 Likeliness to Recommend

85 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+55 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love bswift?

9% Negative
30% Neutral
61% Positive

Pros

  • Saves Time
  • Respectful
  • Trustworthy
  • Caring

Cons

  • Vendor's Interest First
  • Leverages Incumbent Status
  • Less Friendly Negotiation

Feature Ratings

Average 77

Benefits Administration

81

Self Service Portal

81

User and Enrollment Management

80

Contributions and Payment Tracking

79

Claims Management

76

Regulatory Compliance

76

Archiving and Reporting

75

Payroll Integration

74

Provider Management

73

Vendor Capability Ratings

Average 72

Ease of IT Administration

79

Availability and Quality of Training

66

Ease of Implementation

61

Ease of Customization

57

Breadth of Features

52

Business Value Created

52

Ease of Data Integration

52

Quality of Features

52

Product Strategy and Rate of Improvement

46

Vendor Support

46

Usability and Intuitiveness

40

bswift Reviews

Kelsey S.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to use, dive in and teach yourself!

Likeliness to Recommend

7 / 10

What differentiates bswift from other similar products?

Bswift can house many different plan types.

What is your favorite aspect of this product?

Ease of use for employees.

What do you dislike most about this product?

Actual length of implementation verses expected time.

What recommendations would you give to someone considering this product?

Do your research and be clear of your expectations especially if patterning with payroll provider to implement.

Pros

  • Saves Time
  • Respectful
  • Helps Innovate
  • Continually Improving Product

Cons

  • Less Effective Service
  • Role: Human Resources
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted May 2020

It is very good to use but just be patient !

Likeliness to Recommend

8 / 10

Pros

  • Reliable
  • Enables Productivity
  • Caring
  • Respectful
  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2020

Inexpensive, but ineffective

Likeliness to Recommend

4 / 10

Pros

  • Security Protects
  • Trustworthy
  • Caring
  • Respectful

Cons

  • Under Delivered
  • Vendor Friendly Policies
  • Leverages Incumbent Status