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Data Quadrant Awards 2023

Benefits Administration


SoftwareReviews names Zenefits, ADP Workforce Now, Gusto, and ease as Benefits Administration Data Quadrant Award Winners.


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Benefits Administration

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
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30+ pages

Benefits Administration Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


TriNet Group, Inc.

Zenefits

Zenefits' People Operations platform provides companies a variety of solutions to choose from including: Core HR, Benefits Administration, Payroll, On-boarding, Employee Time Tracking and more.

9.1

Composite
Score

Composite
Score

+92

Emotional
Footprint

Emotional
Footprint

92%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
53Reviews

ADP

ADP Workforce Now

ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

8.8

Composite
Score

Composite
Score

+84

Emotional
Footprint

Emotional
Footprint

89%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
15Reviews

Gusto

Gusto

With innovative technology, we make it easier for employees to enroll and for you to manage your benefits.

8.7

Composite
Score

Composite
Score

+89

Emotional
Footprint

Emotional
Footprint

89%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
26Reviews

ease

ease

Ease makes it simple to set up and manage benefits, onboard hires, stay compliant, and offer employees one destination for all their human resources information.

8.4

Composite
Score

Composite
Score

+87

Emotional
Footprint

Emotional
Footprint

88%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
16Reviews

Vendor Capability Awards


Availability and Quality of Training

Zenefits

Badge Winner

Breadth of Features

ADP Workforce Now

Badge Winner

Business Value Created

Zenefits

Badge Winner

Ease of Customization

Zenefits

Badge Winner

Ease of Data Integration

Zenefits

Badge Winner

Ease of IT Administration

ADP Workforce Now

Badge Winner

Ease of Implementation

Zenefits

Badge Winner

Product Strategy and Rate of Improvement

Zenefits

Badge Winner

Quality of Features

ADP Workforce Now

Badge Winner

Usability and Intuitiveness

Zenefits

Badge Winner

Vendor Support

Gusto

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

Zenefits


Breadth of Features

ADP Workforce Now


Business Value Created

Zenefits


Ease of Customization

Zenefits


Ease of Data Integration

Zenefits


Ease of IT Administration

ADP Workforce Now


Ease of Implementation

Zenefits


Product Strategy and Rate of Improvement

Zenefits


Quality of Features

ADP Workforce Now


Usability and Intuitiveness

Zenefits


Vendor Support

Gusto


Other Evaluated Vendors


iSolved

isolved People Cloud

isolved is an employee experience leader, providing intuitive, people-first HCM technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions.

8.3

Composite
Score

Composite
Score

+86

Emotional
Footprint

Emotional
Footprint

86%

Likeliness to
Recommend

Likeliness
to Recommend

33Reviews

BambooHR

BambooHR

The online Human Resources Information System that makes time for the work meant to do. BambooHR guarantees your success when changing from spreadsheets to our HR software.

8.3

Composite
Score

Composite
Score

+86

Emotional
Footprint

Emotional
Footprint

85%

Likeliness to
Recommend

Likeliness
to Recommend

47Reviews

Justworks, Inc

Justworks

Payroll, benefits, HR and compliance - all in one place. Justworks simplifies your business's back office complexities, so you can work fearlessly.

8.3

Composite
Score

Composite
Score

+81

Emotional
Footprint

Emotional
Footprint

86%

Likeliness to
Recommend

Likeliness
to Recommend

20Reviews

Workday, Inc.

Workday Human Capital Management

Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world’s largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.

8.2

Composite
Score

Composite
Score

+85

Emotional
Footprint

Emotional
Footprint

83%

Likeliness to
Recommend

Likeliness
to Recommend

83Reviews

Paylocity

Paylocity

Our all-in-one software platform gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. But what makes us different is that our technology is backed by a culture that truly cares about our clients’ success. Providers will merely sell you a product. But a partner actually cares about you and your business. A partner takes the time to get to know you and understand your needs. We work with you to identify the best solutions that will benefit your business today, while paving the way to a better tomorrow. And tomorrow is all about your team. Let's go forward together.

8.1

Composite
Score

Composite
Score

+81

Emotional
Footprint

Emotional
Footprint

82%

Likeliness to
Recommend

Likeliness
to Recommend

24Reviews

Paychex, Inc.

Paychex Employee Benefits

Paychex has HR solutions to fit the needs of any size business. From do-it-yourself payroll to human capital management, Paychex has exactly what you need to take your business where it needs to go.

8.0

Composite
Score

Composite
Score

+79

Emotional
Footprint

Emotional
Footprint

86%

Likeliness to
Recommend

Likeliness
to Recommend

39Reviews

ADP

ADP TotalSource

From easy recruiting tools to world-class, cost-effective benefits — plus great payroll and HR — ADP TotalSource® helps you accomplish more, faster. And you're supported by ADP experts through every decision and every question.

7.8

Composite
Score

Composite
Score

+75

Emotional
Footprint

Emotional
Footprint

81%

Likeliness to
Recommend

Likeliness
to Recommend

91Reviews

Ceridian

Ceridian Dayforce

Dayforce is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

7.7

Composite
Score

Composite
Score

+69

Emotional
Footprint

Emotional
Footprint

86%

Likeliness to
Recommend

Likeliness
to Recommend

80Reviews

UKG (Ultimate Kronos Group)

UKG Pro

UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.

7.6

Composite
Score

Composite
Score

+72

Emotional
Footprint

Emotional
Footprint

83%

Likeliness to
Recommend

Likeliness
to Recommend

34Reviews

Oracle

Oracle PeopleSoft Benefits

Oracle's PeopleSoft applications are designed to address the most complex business requirements. They provide comprehensive business and industry solutions, enabling organizations to increase productivity, accelerate business performance, and provide a lower cost of ownership.

7.3

Composite
Score

Composite
Score

+66

Emotional
Footprint

Emotional
Footprint

76%

Likeliness to
Recommend

Likeliness
to Recommend

35Reviews

For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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