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What is ADP Workforce Now?

ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

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ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

91 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

11% Negative
11% Neutral
78% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 88

Talent Acquisition

94

Rewards Recognition

92

Onboarding Offboarding

92

Performance Management

83

Learning and Development

78

Vendor Capability Ratings

Average 88

Ease of Implementation

94

Breadth of Features

94

Quality of Features

92

Availability and Quality of Training

89

Ease of IT Administration

86

Business Value Created

86

Vendor Support

86

Ease of Customization

86

Ease of Data Integration

86

Product Strategy and Rate of Improvement

86

Usability and Intuitiveness

84

ADP Workforce Now Reviews

Taheisha C.

  • Role: Human Resources
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

easy to use, ease of communication

Likeliness to Recommend

100

What differentiates ADP Workforce Now from other similar products?

Unsure but ADP has been reliable

What is your favorite aspect of this product?

time keeping management

What do you dislike most about this product?

wait time when contacting customer support

What recommendations would you give to someone considering this product?

none, content with the service

Pros

  • Helps Innovate
  • Trustworthy
  • Effective Service
  • Inspires Innovation

Cons

  • Less Productive
  • Commodity Features

Tim C.

  • Role: Human Resources
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"Employee management platform"

Likeliness to Recommend

78

What differentiates ADP Workforce Now from other similar products?

It is an easy to use program, and it has many functions that are very helpful, in these aspects it is much better than other programs.

What is your favorite aspect of this product?

The ADP Workforce Now system has been my go-to for more than five years now. I like the product's robustness and the fact that it includes everything I need in its Human Capital Management (HCM) bundle. The whole life cycle of an employee, from the time they are hired to the time they are off-boarded, is included in the suite. I have access to all HR, Payroll, and Benefits reports. In addition to having a time and attendance module, this platform is really well-designed.

What do you dislike most about this product?

After ADP does an update, the system may go down. Unfortunately, ADP does not provide any information on when the system will be operational during these hours. Using the Bridge is the only way to find the answers you need. It's a huge pain in the rear. Only a few times a year does this happen! If you have an urgent tax problem, it is recommended to file a case with your Representative as well as uploading the tax notices to your account.

What recommendations would you give to someone considering this product?

All of your HR and Payroll requirements may be met by ADP in one spot! All federal and state requirements may be met without having to log in to different platforms.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Effective Service

Brianna L.

  • Role: Human Resources
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

ADP is straightforward to use.

Likeliness to Recommend

67

What differentiates ADP Workforce Now from other similar products?

it is easier to use than other programs.

What is your favorite aspect of this product?

The finest part, in my opinion, is that the ADP is open to everyone. Having all aspects of employee management, including onboarding, payroll, taxes, benefits, and time and attendance, on the same platform or with the possibility to do so, is very convenient. I've worked for organizations with similar platforms, but they weren't as well-oiled as this one. Human resources may be a chaotic area due to the fact that it is always evolving.

What do you dislike most about this product?

The improvements that ADP makes are the only drawback. The most recent releases have failed to meet expectations, resulting in ADP functionalities that don't operate properly or even at all. On a Monday morning, it's a bit difficult to handle payroll because of the weekend boost. However, when everything is running well, it's a wonderful experience!

What recommendations would you give to someone considering this product?

This is the platform for you if you want to handle benefits, payroll, onboarding, and so on all in one place!

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Efficient Service