What is WalkMe?
WalkMe’s Digital Adoption Platform (DAP) is a no-code software platform that enables organizations to measure, drive, and act to ultimately maximize the impact of their digital transformation and accelerate the return on their software investment.
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Real user data aggregated to summarize the product performance and customer experience.
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93 Likeliness to Recommend
97 Plan to Renew
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WalkMe?
Pros
- Respectful
- Inspires Innovation
- Helps Innovate
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Contextual Guidance
Process Flows
Dashboard
Analytics and Reporting
Content Creation
Help Screens
Lightweight Automation
Content Management
Vendor Capability Ratings
Ease of Implementation
Availability and Quality of Training
Business Value Created
Usability and Intuitiveness
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Ease of Data Integration
Ease of Customization
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WalkMe Reviews
Jerome P.
- Role: Operations
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Powerful DAP with wide range of features and data.
Likeliness to Recommend
What differentiates WalkMe from other similar products?
Ease of use and analytics
What is your favorite aspect of this product?
Very customizable and wide range of features. It's very easy and quick to start building simple content as a beginner, and it's possible to make complex content, automations and other customizations as you become advanced. Looks professional. Support was always friendly and efficient.
What do you dislike most about this product?
Maintenance should not be forgotten, it's a bit part of a successful usage.
What recommendations would you give to someone considering this product?
When considering this product it is critical to plan the headcounts needed for building and maintaining the tool.
Pros
- Continually Improving Product
- Caring
- Respectful
- Includes Product Enhancements
Ravelly S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
"Best Software Ever"
Likeliness to Recommend
What differentiates WalkMe from other similar products?
WalkMe is uniquely different from other products because of its advanced features and simple User Interface.
What is your favorite aspect of this product?
My Favorite aspect of WalkMe is its Contextual Guidance which is very helpful.
What do you dislike most about this product?
As of now, there is nothing to dislike about this product, but, sometimes faced difficulty in understanding its functionality.
What recommendations would you give to someone considering this product?
In consideration of its scalability and flexibility, WalkMe is the greatest tool that I recommend to others.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Ravuri K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
"Great Digital Adoption Platform"
Likeliness to Recommend
What differentiates WalkMe from other similar products?
It's Scalability differentiates WalkMe from other similar products.
What is your favorite aspect of this product?
My favorite aspect of WalkMe is it's Analytics and Insights.
What do you dislike most about this product?
Limitations in Lightweight Automation.
What recommendations would you give to someone considering this product?
It's ongoing Improvement leads me to recommend this product to others.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy