What is WalkMe?
WalkMe’s Digital Adoption Platform (DAP) is a no-code software platform that enables organizations to measure, drive, and act to ultimately maximize the impact of their digital transformation and accelerate the return on their software investment.
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Real user data aggregated to summarize the product performance and customer experience.
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93 Likeliness to Recommend
97 Plan to Renew
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WalkMe?
Pros
- Respectful
- Inspires Innovation
- Helps Innovate
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Contextual Guidance
Process Flows
Dashboard
Analytics and Reporting
Content Creation
Help Screens
Lightweight Automation
Content Management
Vendor Capability Ratings
Ease of Implementation
Availability and Quality of Training
Business Value Created
Usability and Intuitiveness
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Ease of Data Integration
Ease of Customization
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WalkMe Reviews
Sumit A.
- Role: Consultant
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2023
Fantastic product, good features. easy
Likeliness to Recommend
What differentiates WalkMe from other similar products?
Easy navigation, integration
What is your favorite aspect of this product?
navigation, process flow
What do you dislike most about this product?
pricing and not easy customization
What recommendations would you give to someone considering this product?
great product- good if training is provided to all for best use
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Unique Features
Hitesh S.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Loaded with features but a bit pricey
Likeliness to Recommend
What differentiates WalkMe from other similar products?
WalkMe offers some unique features like automation, action bot, non-liner walkthroughs.
What is your favorite aspect of this product?
Workflows can be triggered based on dynamic events in your application. WalkMe also has a very large community so you can get help and new ideas easily.
What do you dislike most about this product?
Pricing is on the higher end. WalkMe team should work on making this tool affordable for small and mid size organizations.
What recommendations would you give to someone considering this product?
Its totally worth investing if you are looking for an enterprise level digital adoption tool. The value it delivers will justify the yearly cost.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
Cons
- Less Generous
gatheca l.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Apr 2023
The Review of WalkMe
Likeliness to Recommend
What differentiates WalkMe from other similar products?
WalkMe is cheap and affordable to many clients.
What is your favorite aspect of this product?
WalkMe is accessible and easy to log in. This make it common to many people.
What do you dislike most about this product?
WalkMe is prone to many adverts that took a lot of time when using this software.
What recommendations would you give to someone considering this product?
I have been with WalkMe for many years and I would recommend other company to use it.
Pros
- Helps Innovate
- Reliable
- Inspires Innovation
- Caring