What is UKG Pro?
UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
2
Since last award
91 Plan to Renew
2
Since last award
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+73 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Fair
- Security Protects
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Regulatory Compliance
Payroll Integration
Benefits Administration
Self Service Portal
User and Enrollment Management
Contributions and Payment Tracking
Archiving and Reporting
Provider Management
Vendor Capability Ratings
Availability and Quality of Training
Business Value Created
Ease of Implementation
Vendor Support
Product Strategy and Rate of Improvement
Quality of Features
Breadth of Features
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Also Featured in...
Payroll
Score 8.5
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Human Capital Management - Enterprise
Score 8.4
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Talent Management
Score 7.7
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Workforce Management - Enterprise
Score 7.6
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UKG Pro Reviews
Courtney S.
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted Jan 2022
Does not disappoint- very reliable product!
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Layout formatting
What is your favorite aspect of this product?
I love the mobile app!
What do you dislike most about this product?
Not anything I can think of at all
What recommendations would you give to someone considering this product?
Reliable product
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Paul D.
- Role: Human Resources
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Dec 2021
UGK Pro - best in HCM & Payroll
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
UKG Pro is different because they listen to their customers and take suggestions and actually implement those suggestions! They care about your business and want it to succeed. They really follow their motto of "Our Purpose is People"
What is your favorite aspect of this product?
Ease of use. both for employees and for the deeper user.
What do you dislike most about this product?
there is really nothing I dislike
What recommendations would you give to someone considering this product?
Do your homework. Language is everything. Make sure that you and the vendor are speaking the same language. Be very clear about your expectations and needs. As with any transition or implementation- planning is key!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Michelle M.
- Role: Finance
- Industry: Construction
- Involvement: End User of Application
Submitted Dec 2021
Best Customer Service!
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
The people, company culture.
What is your favorite aspect of this product?
The people behind the product.
What do you dislike most about this product?
The cost.
What recommendations would you give to someone considering this product?
Take it for a test drive, you will not be disappointed.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing