What is Tableau CRM Analytics?
Discover the story your data has to tell. CRM Analytics (formerly Tableau CRM) empowers your Salesforce CRM users with actionable insights and AI-driven analytics right in their workflow.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
1
Since last award
92 Plan to Renew
5
Since last award
86 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Tableau CRM Analytics?
Pros
- Acts with Integrity
- Respectful
- Security Protects
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
API Framework
Audience Demographics
Predictive Analytics
Real Time Workflow Automation
Customer Journey Modelling
Audience Segmentation
Conversion Analysis
Data Visualization
Metadata Management
Cross Channel Attribution Analysis
Anomaly Detection
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
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Tableau CRM Analytics Reviews
ABRAHAM P.
- Role: Sales Marketing
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Nov 2021
User Friendly and a must for all companies
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
Visualize the sales funnel on from MQL to Closed won/lost accounts to determinate action on each step, guiding this strategy to achieve our goals of yoy growth.
What is your favorite aspect of this product?
How easy is to view the data on Tableau has very huge capabilities for import/export data and is very user friendly.
What do you dislike most about this product?
Sometimes it struggles when exporting huge data sets, also sometimes when there is a customization it turns hard to deploy them.
What recommendations would you give to someone considering this product?
Dont think on the DATA, think on what decisions you want to get from the data that you have and sit with your teams to discuss on whats important for each one of them.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Vendor Friendly Policies
- Vendor's Interest First
Joselle E.
- Role: Operations
- Industry: Healthcare
- Involvement: Vendor Management and Renewal
Submitted Oct 2021
Fantastic product, but a bit pricey
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
The features offered by Tableau. Amount of data accessibility and storage.
What is your favorite aspect of this product?
Easy to use. No complexing, easy user interface.
What do you dislike most about this product?
Price. It is expensive.
What recommendations would you give to someone considering this product?
I would highly recommend this product. But if you are buying bulk licenses do not forget to negotiate.
Pros
- Efficient Service
- Effective Service
- Respectful
- Altruistic
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2021
features exceed expectations
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing