What is Tableau CRM Analytics?
Discover the story your data has to tell. CRM Analytics (formerly Tableau CRM) empowers your Salesforce CRM users with actionable insights and AI-driven analytics right in their workflow.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
1
Since last award
92 Plan to Renew
5
Since last award
86 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Tableau CRM Analytics?
Pros
- Acts with Integrity
- Respectful
- Security Protects
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
API Framework
Audience Demographics
Predictive Analytics
Real Time Workflow Automation
Customer Journey Modelling
Audience Segmentation
Conversion Analysis
Data Visualization
Metadata Management
Cross Channel Attribution Analysis
Anomaly Detection
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
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Tableau CRM Analytics Reviews
- Role: C-Level
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jul 2020
Effective product with small learning curve
Likeliness to Recommend
Pros
- Performance Enhancing
- Saves Time
- Respectful
- Fair
Jake E.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Jul 2020
One of the better customer data mining packages
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
integration with other salesforce products
What is your favorite aspect of this product?
how well it integrates with our crm system
What do you dislike most about this product?
nothing so far pretty easy to debug
What recommendations would you give to someone considering this product?
great for anyone already using salesfrorce crm products
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Efficient Service
Maryann L.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2020
software is easy to use and pick up
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
it's has more analytical features
What is your favorite aspect of this product?
i enjoy the whole product. it is easy to use and allowed me to do my job more efficiently
What do you dislike most about this product?
none. there is nothing that i dislike
What recommendations would you give to someone considering this product?
i really don't have any recommendations right now
Pros
- Unique Features
- Trustworthy
- Efficient Service
- Effective Service