What is Salesforce Sales Cloud Professional?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
2
Since last award
99 Plan to Renew
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Professional?
Pros
- Respectful
- Helps Innovate
- Reliable
- Security Protects
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Sales Management
Analytics and Reporting
Lead Management
Collaboration
Activity and Workflow Management
Marketing Management
Customer Service Management
Account and Contact Management
Quote Contract and Proposal
Mobile
Telephony and Call Center Management
Vendor Capability Ratings
Ease of Data Integration
Business Value Created
Breadth of Features
Ease of IT Administration
Quality of Features
Ease of Implementation
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Salesforce Sales Cloud Professional Reviews
tulika g.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Mar 2024
Fantastic product
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Professional from other similar products?
The amazing UI
What is your favorite aspect of this product?
CUSTOMER SUPPORT IS AMAZING
What do you dislike most about this product?
The product listing is little messy
What recommendations would you give to someone considering this product?
Highly recommended
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Raktim S.
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
One of the Best CRM Solutions in the Market
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Professional from other similar products?
salesforce Sales Cloud Professional stands out among the CRMs currently in the market and with the pace they are constantly evolving, I'm more than sure they'll continue to be the market leader for a long time in the future too.
What is your favorite aspect of this product?
My favorite thing about this product is that it is constantly evolving and adding new features. It is already easy to implement and customize, but yet they are striving to achieve more with every new release.
What do you dislike most about this product?
There is nothing that I can think of that I dislike about Salesforce CRM. It has over-achieved in the industry.
What recommendations would you give to someone considering this product?
To someone considering this product, I would suggest to go for it without a doubt, as it provides a plethora of features right out of the box, and also gives you the flexibility to customize as per your needs.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Role: C-Level
- Industry: Healthcare
- Involvement: Vendor Selection and Purchasing
Submitted Sep 2023
SALESFORCE IS GREAT, FOR ENTERPRISE LEVEL
Likeliness to Recommend
Pros
- Transparent
- Helps Innovate
- Continually Improving Product
- Reliable
Cons
- Vendor's Interest First
- Less Friendly Negotiation
- Leverages Incumbent Status