What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Reliable
- Enables Productivity
- Acts with Integrity
- Helps Innovate
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Analytics and Reporting
Lead and Contact Categorization
Lead Distribution
Prospect Tracking
Lead Generation
Data Ingestion and Interoperability
Interaction Planning
Lead Scoring
Omni-Channel Communication Tracking
Mobile
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Also Featured in...
Sales Engagement Platforms
Score 8.8
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Sales Enablement
Score 8.7
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Customer Relationship Management - Enterprise
Score 8.7
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Conversation Intelligence
Score 8.5
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Salesforce Sales Cloud Enterprise Reviews
Randhir k.
- Role: Sales Marketing
- Industry: Construction
- Involvement: End User of Application
Submitted Aug 2021
Stable and lot of features
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Product stability and functioning without bugs. this is a very stable SaaS product.
What is your favorite aspect of this product?
Product stability and reporting. It has very extensive reporting that helps teams a lot.
What do you dislike most about this product?
UI is a bit slow if we compare it with other CRMs.
What recommendations would you give to someone considering this product?
If you are working with a lot of reporting and large data segments then go for it.
Pros
- Reliable
- Saves Time
- Fair
- Helps Innovate
Damini G.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2021
A great Leads management software
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce sales automation has made it very easy to manage leads with a collaborative approach. The SFDC environment is very flexible to accommodate customisation
What is your favorite aspect of this product?
Centralised and collaborative approach for leads management with complete transparency
What do you dislike most about this product?
To learn the tool, it requires in-depth training. Also, customisation takes time.
What recommendations would you give to someone considering this product?
A great sales and leads management tool and value add with top notch technology
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Effective Service
Mahalingam S.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2021
Leader in the space but areas to improve
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Opportunity life cycle management - right from identifying and nurturing leads through various campaigns and converting them to Opportunity and taking it through various sales stages as per your own sales process with approval process built in at various stages.The Lead scoring mechanism, lead conversion process, Big Deal alerts are some of the other elements that are useful
What is your favorite aspect of this product?
Continuous innovation through AI such as Einstein Lead Scoring, Opportunity Insights to set the sales representatives up for success and ensuring that they are spending less time entering and updating data and more time on working with the customer and solution.
What do you dislike most about this product?
You will have to leverage the salesforce marketing cloud if you need to run the mass email campaigns as CRM by itself doesn't support it. The marketing cloud comes with additional cost and may not go down well with your budget estimates
What recommendations would you give to someone considering this product?
Choose the appropriate licensing model considering your vision for Salesforce and select the appropriate edition. Also evaluate strategies between housing the entire organization in a single org versus keeping them separate. Any misstep here will lead to costly process in terms of time and effort to synchronize.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Inspires Innovation
Cons
- Leverages Incumbent Status