What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Reliable
- Enables Productivity
- Acts with Integrity
- Helps Innovate
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Analytics and Reporting
Lead and Contact Categorization
Lead Distribution
Prospect Tracking
Lead Generation
Data Ingestion and Interoperability
Interaction Planning
Lead Scoring
Omni-Channel Communication Tracking
Mobile
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Also Featured in...
Sales Engagement Platforms
Score 8.8
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Sales Enablement
Score 8.7
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Customer Relationship Management - Enterprise
Score 8.7
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Conversation Intelligence
Score 8.5
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Salesforce Sales Cloud Enterprise Reviews
Alejandro C.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Sep 2021
A clear leader at the top of their game
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
SFDC (especially lightning) makes the life of an entire sales organization easier, but it doesn't stop there. If you're an IT Business partner, or a CRM admin, or if you work on marketing automation or demand generation, you will find SFDC to be a common space/platform through which you can reach not just sales but through them, end customers. I'm genuinely impressed by how much innovation the company brings through their platform and I dare say there is no direct competitor to them, feature by feature, especially not at the enterprise level. Also, I don't know of any great sales tool that doesn't connect to SFDC these days!
What is your favorite aspect of this product?
How intuitive it gets after a while. Even if you give your reps access to a lot of modules, they'll figure out the way to be really efficient, really fast.
What do you dislike most about this product?
Just to name one that I don't hate but I think could do better: reports are still not that simple, especially not when you have a few hundred (or thousand) reps and multiple regions, market segments and you use more than 2-3 modules.
What recommendations would you give to someone considering this product?
Do consider the size of your business and your sales team, the type of relationships they have with their customers and how much automation you can handle. If the answer to those questions is "a lot", or "big", go with SFDC. There's no better platform out there.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Manish P.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2021
stable and vast integration options
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
It is stable and integration options that make it one of the strong CRM in the market
What is your favorite aspect of this product?
Integration options with other software like outreach, Reporting is the favourite ones.
What do you dislike most about this product?
UI can be more responsive.
What recommendations would you give to someone considering this product?
If you have the resources to manage Salesforce cCoud, it is the strong CRM option.
Pros
- Transparent
- Helps Innovate
- Continually Improving Product
- Reliable
Sadaharu K.
- Role: Sales Marketing
- Industry: Biotechnology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2021
For sales and marketing operations, this is a high
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Very powerful MA software with a large variety of features However, to master it, you'll need employees who possess the essential technical skills. As a result of CRM measures, it will be able to target specific consumers, which is impossible with mass advertising. A connection to other databases made it possible to use the data internally. Each customer category's LTV has increased as a result of implementing measures.
What is your favorite aspect of this product?
Appropriate for CRM software. Other utilities can be accessed via links. The interface that is easy to utilize A little forethought will save you from many headaches. Aspects of operation.
What do you dislike most about this product?
Needs a good deal of technical expertise. Has a long learning curve.
What recommendations would you give to someone considering this product?
It's a useful tool for dealing with enormous volumes of data. As a result, our firm's client satisfaction and income have increased. Additionally, we were able to boost email open rates as a result of this and conduct successful marketing.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing