Paycom
7.6 /10

What is Paycom?

Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Our Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Paycom won the following awards in the Workforce Management - Midmarket category

Filter By

Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycom.

80 Likeliness to Recommend

3
Since last award

93 Plan to Renew

3
Since last award

80 Satisfaction of Cost Relative to Value

3
Since last award


{y}
{name}

Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

6% Negative
3% Neutral
91% Positive

Pros

  • Friendly Negotiation
  • Transparent
  • Client's Interest First
  • Security Protects

Feature Ratings

Average 77

Workforce Scheduling

80

Staffing

80

Attendance Management and Policies

79

Workforce Dashboards and Reporting

77

Time Capture Physical

75

Labor Costing and Splitting

74

Absence Management

74

Shift Management

71

Rate Policies

69

Workforce Planning and Forecasting

68

Time Capture Virtual

64

Vendor Capability Ratings

Average 77

Ease of Implementation

80

Product Strategy and Rate of Improvement

79

Ease of Data Integration

79

Business Value Created

79

Breadth of Features

77

Vendor Support

77

Usability and Intuitiveness

76

Ease of IT Administration

76

Quality of Features

75

Availability and Quality of Training

72

Ease of Customization

72

Paycom Reviews

Kerren A.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Paycom is a very helpful tool for payroll.

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

I appreciate the benefit of managing time and attendance, payroll adjustments, and worker data. It was straightforward to feature vaccination data on every employee’s profile to fulfill regulatory guidelines and streamline communication for all departments. Paycom will do an excellent job showing me a way to use their app so I can check my benefits, my schedule, my clock-in and clock-out times, and so on the video explanations are short and sweet, too!

What is your favorite aspect of this product?

I love the service, easy to use and has plenty of flexibility. Reports are easy to create and run fast. Loads of functions for workers and managers to use. We’ve got a dedicated support specialist. Paycom helps us customize the system to suit our needs. The open enrollment and performance review options are really easy to use. We’ve gone fully paperless. Our support team at Paycom is amazing. Someone continuously gets back to us right away. If our dedicated specialist is unavailable, there’s always someone that can step in and help.

What do you dislike most about this product?

The signup method was tedious and took some time to complete. Depending on your organization and your employee’s comfortability with different tech this might take longer or be a bit shorter. Make sure you provide ample time and are available as a resource for help.

What recommendations would you give to someone considering this product?

I powerfully advocate Paycom as an all-in-one HR/Payroll/Employee Management solution. It also has a great response staff which replies fast and helps a lot.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Muhammad Sadequl I.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Paycom is all in one software in HR sector!

Likeliness to Recommend

10 /10

What differentiates Paycom from other similar products?

The Payroll features of Paycom is very much established than that of other similar software's I used. It's compensation management program is simply top notch. It's very much beneficial in benefits calculation as well.

What is your favorite aspect of this product?

The vast and amazing features of Paycom is really helpful in many ways. Like workforce Planning feature, Administration management features, and most of all Payroll managements are well established features of all. It will ease your burden totally. Time and Attendance management is also an amazing feature of Paycom as well.

What do you dislike most about this product?

Nothin at all. All the features are well set up and well managed.

What recommendations would you give to someone considering this product?

It is simply best HR management software I have ever used. And it's price is also well acceptable and not costly a bit. All the features are just workable fully.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Millie I.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

A very supportive and best HR solution.

Likeliness to Recommend

8 /10

What differentiates Paycom from other similar products?

We use Paycom for expense management and different HR-related tasks like recruiting payroll, and performance management. We switched to Paycom from a challenger and located that the software system is additional intuitive and easy than our previous provider. The Paycom system is simple to use on the administrator side, shopper-side (for our manager) & worker side (for our staff). The payroll process is economical and we will simply produce journal voucher import files to transfer to our accounting system, MIP. We receive glorious client service. Any time we have a question or issue, an answer is provided in a timely manner.

What is your favorite aspect of this product?

The best part concerning Paycom is the responsiveness of its client support team. I can call at any time of the day, and someone will answer my call at intervals of seconds. Additionally, they’ll connect me with somebody familiar with my company’s account so any solution are as effective as possible. Paycom is a secure payroll software, hr, and finance management system. It provides a simple to use worker self-service portal to assist staff manages their pay and edges online. The mixing of Paycom is straightforward to figure out with alternative software. The Paycom hour suite is an all-in-one employee management resolution that helps hr grou

What do you dislike most about this product?

As they have grown, Paycom has dropped a bit on their client support. You also have a dedicated rep. There’ is most practicality within the app that it will feel a touch daunting to extremely know how to use it. And even if the video explanations are great, finding the proper video for your specific need may be challenging.

What recommendations would you give to someone considering this product?

Downloading the application allows for easier access to the various functions out there on PayCom.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Most Popular Paycom Comparisons