Odoo Customer Reviews 2024 | SoftwareReviews

Odoo

8.2 /10

28 Reviews Write a Review

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What is Odoo?

Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.

Company Details

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Awards & Recognition

Odoo won the following awards in the Enterprise Resource Planning - Midmarket category

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2023 Emotional Footprint Champion

Latest Award, 2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2023

2023 Data Quadrant Gold Medalist

2023

9 Top Rated Capabilities

7 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Odoo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Odoo.

89 Likeliness to Recommend

1
Since last award

91 Plan to Renew

5
Since last award

85 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Odoo?

0% Negative

4% Neutral

96% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Feature Ratings

Average 85

Procurement Management

Human Capital Management

Analytics and Reporting

Accounting and Financial Management

Industry Specific Capabilities

Supply Chain Management

Service Management

BI and Performance Management

Customer Relationship Management

Governance Risk and Compliance

Job and Project Management

Vendor Capability Ratings

Average 80

Business Value Created

Availability and Quality of Training

Ease of Implementation

Quality of Features

Ease of Customization

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Also Featured in...

Accounting - Enterprise

Score 8.8

View Odoo in this category (opens in a new tab)

Discrete Manufacturing ERP

Score 7.8

View Odoo in this category (opens in a new tab)

Odoo Reviews

María José P.

Role: Consultant
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2022

Odoo the best business tool

Likeliness to Recommend

9 /10

What differentiates Odoo from other similar products?

With Odoo we have grouped processes that we were doing in different applications on a single platform, we can handle a greater amount of information without wasting time entering other sites. With this amazing tool we can calculate the inventory in each month with an easy to manage system for our employees.

What is your favorite aspect of this product?

Odoo helps us to have updated processes by integrating new technologies to its platform, it has a Spanish and English version which makes it more practical to understand. With a support team that is always available via e-mail we can develop other online departments such as web pages, orders and invoices.

What do you dislike most about this product?

Although the platform integrates many options, the type of navigation within the system should be improved. Odoo in some departments needs extensions of other applications to be able to complete the use and obtain a complete operation.

What recommendations would you give to someone considering this product?

The application has a very complete functionality that handles very extensive processes, however, it would be good if users could have a chat within the platform. Integrate some pro options to the basic account and also have a FAQ section for quick questions.

Pros

Helps Innovate
Reliable
Saves Time
Respectful

Lyor Bensoussan ☁ (.

Role: Information Technology
Industry: Government
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2022

OK product. Needs improvement.

Likeliness to Recommend

5 /10

What differentiates Odoo from other similar products?

Interesting concept, but needs polishing.

What is your favorite aspect of this product?

UI looks nice

What do you dislike most about this product?

Difficult to use

What recommendations would you give to someone considering this product?

Evaluate other products

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jonathan G.

Role: Information Technology
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2021

Great product

Likeliness to Recommend

9 /10

What differentiates Odoo from other similar products?

your customization and facities on features

What is your favorite aspect of this product?

your customization

What do you dislike most about this product?

create new modules

What recommendations would you give to someone considering this product?

is a good inversion on your job

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Odoo

What is Odoo?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

Odoo Ratings

89 Likeliness to Recommend

1 Since last award

91 Plan to Renew

5 Since last award

85 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Odoo?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Accounting - Enterprise

Discrete Manufacturing ERP

Odoo Reviews

María José P.

Odoo the best business tool

Likeliness to Recommend

Pros

Lyor Bensoussan ☁ (.

OK product. Needs improvement.

Likeliness to Recommend

Pros

Jonathan G.

Great product

Likeliness to Recommend

Pros

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Feature Ratings

Procurement Management

Human Capital Management

Analytics and Reporting

Accounting and Financial Management

Industry Specific Capabilities

Supply Chain Management

Service Management

BI and Performance Management

Customer Relationship Management

Governance Risk and Compliance

Job and Project Management

Vendor Capability Ratings

Business Value Created

Availability and Quality of Training

Ease of Implementation

Quality of Features

Ease of Customization

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

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Vendor Support